(1771,'Ticket',712,'2020-10-19 15:17:47',0,0,'&lt;p&gt;Buen Día .&lt;/p&gt;&lt;p&gt;Se procede a realizar el respectivo envio del toner para el uso correspondiente&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;img id=\"5b56d996-d9d62df8-5f8db17120e531.17182929\" src=\"data:image/png;base64,[encoded data, 137632 characters]\" width=\"251.49238578680198\" height=\"264\" /&gt;&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Se procede a realiar el cierre del ticket&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-10-19 15:17:47',4,0,0),(1772,'Ticket',767,'2020-10-19 16:08:10',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;en unos momentos se le brindara soporte&lt;/p&gt;&lt;p&gt;gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-19 16:08:10',1,0,0),(1773,'Ticket',768,'2020-10-19 16:09:55',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;en unos momentos se le brindara soporte&lt;/p&gt;&lt;p&gt;gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-19 16:09:55',1,0,0),(1774,'Ticket',770,'2020-10-19 19:36:27',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Se aprobó la solicitud del equipo computo, se procede el envió del acta.&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-19 19:36:27',4,0,0),(1775,'Ticket',557,'2020-10-19 19:39:38',0,0,'&lt;p&gt;se crea grupo en Teams de AMSA y el canal de documentos técnicos, queda pendiente capacitación de uso con los usuarios&lt;/p&gt;',0,1,'2023-04-24 10:14:15','2020-10-19 19:39:38',1,0,0),(1776,'Ticket',771,'2020-10-19 20:10:44',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Se elaboro el acta con todo los elementos solicitados&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-19 20:10:44',4,0,0),(1777,'Ticket',765,'2020-10-15 22:07:01',0,0,'FIRMA IVAN PIRAGAUTA\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;Buenas tardes,&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Por favor su ayuda con la firma corporativa de Ivan Piragauta. Cargo Coordinador Logístico, con la dirección y fijo de Fontibón, Celular 321-8961965.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Cordial saludo,&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color: #002060; mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color: #002060; mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=55&amp;tickets_id=755\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=55&amp;tickets_id=755\" alt=\"61c31e0c-d9d62df8-5f075b6c506ae4.10272372\" width=\"588\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:33:00','2020-10-15 22:07:01',1,755,0),(1778,'Ticket',765,'2020-10-16 13:53:11',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Solicito la firma para proceder con el caso (755), ya que es necesaria para poder configúrala en el correo corporativo.&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-16 13:53:11',4,755,0),(1779,'Ticket',765,'2020-10-16 12:05:09',0,0,'&lt;meta content=&quot;text/html; charset=utf-8&quot; /&gt; &lt;meta content=&quot;Microsoft Word 15 (filtered medium)&quot; /&gt;  &lt;div class=&quot;WordSection1&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Hola Edgar, &lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&iquest;C&oacute;mo est&aacute;s? Pregunta: &iquest;voy a recibir estos mails con solicitud de firmas?&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Me cuentas por fa para entender el proceso?&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Un saludo, &lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span lang=&quot;ES&quot;&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=40&amp;tickets_id=755&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;61c31e0c-d9d62df8-5f0387ecbe0a62.60954588&quot; width=&quot;&quot; src=&quot;/glpi/front/document.send.php?docid=40&amp;tickets_id=755&quot; /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;div style=&quot;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;b&gt;&lt;span lang=&quot;ES&quot;&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=&quot;ES&quot;&gt; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt; &lt;br /&gt; &lt;b&gt;Enviado el:&lt;/b&gt; jueves, 15 de octubre de 2020 6:07 p. m.&lt;br /&gt; &lt;b&gt;Para:&lt;/b&gt; Adriana Carolina Torres Ruiz &amp;lt;adriana.torres@arintia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Asunto:&lt;/b&gt; [GLPI #0000755] Nuevo caso FIRMA IVAN PIRAGAUTA&lt;/span&gt;&lt;/p&gt; &lt;/div&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&nbsp;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt; &lt;/p&gt; &lt;/div&gt;',0,2,'2023-04-24 10:02:27','2020-10-16 21:41:09',1,755,0),(1780,'Ticket',771,'2020-10-19 19:23:01',0,0,'Solicitud\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;Buenas tardes equipo T.I&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Edgar como lo hablamos telefónicamente  solicito acta de entrega del equipo y un  Diagsmart standard marca WCICHI que pertenecía a Diego Gallego el cual va a ser entregado a la siguiente empresa:&lt;/p&gt;&lt;ul style=\"margin-top: 0cm;\" type=\"disc\"&gt;&lt;li class=\"MsoListParagraph\" style=\"margin-left: 0cm; mso-list: l0 level1 lfo1;\"&gt;EMPRESA: SURAGAS&lt;/li&gt;&lt;li class=\"MsoListParagraph\" style=\"margin-left: 0cm; mso-list: l0 level1 lfo1;\"&gt;DIRRECCIÓN: Calle 14 46-20&lt;/li&gt;&lt;li class=\"MsoListParagraph\" style=\"margin-left: 0cm; mso-list: l0 level1 lfo1;\"&gt;PERSONA DE CONTACTO : Erika Zapata&lt;/li&gt;&lt;/ul&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt;Quedo atenta a tus comentarios&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt;Saludos&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=223&amp;tickets_id=770\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=223&amp;tickets_id=770\" alt=\"61c31e0c-d9d62df8-5f43ddb12e7679.08553266\" width=\"\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:35:08','2020-10-19 19:23:01',1,770,0),(1781,'Ticket',771,'2020-10-19 19:36:27',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Se aprobó la solicitud del equipo computo, se procede el envió del acta.&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-19 19:36:27',4,770,0),(1782,'Ticket',771,'2020-10-20 16:19:32',0,0,'&lt;p&gt;Buenos Días,&lt;/p&gt;&lt;p&gt;Se da por finalizado el caso (771), se hizo la entrega del acta firmada, sin problema alguno&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-20 16:19:32',4,0,0),(1783,'Ticket',774,'2020-10-20 16:42:13',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-20 16:42:13',4,0,0),(1784,'Ticket',774,'2020-10-20 16:47:17',0,0,'&lt;p&gt;Se comunico con el usuario e informa que brindara el espacio a mediados de la tarde ya que debe salir&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-20 16:47:17',4,0,0),(1785,'Ticket',773,'2020-10-20 16:54:59',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Se brindara soporte TI lo antes posible &lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-20 16:54:59',4,0,0),(1786,'Ticket',754,'2020-10-20 21:03:37',0,0,'&lt;p&gt;Damos por cerrado el caso dado que fue saturación por el proceso de Cierre de Nomina. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-20 21:03:37',4,0,0),(1788,'Ticket',779,'2020-10-21 13:09:38',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En uno momento se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-21 13:09:38',1,0,0),(1789,'Ticket',775,'2020-10-21 20:33:19',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología. se realiza la revisión del buzón de Facturacion y se quita el reenvió de correos al buzón de Olga.  &lt;/p&gt;&lt;p&gt;Procedemos a cerrar el caso. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-21 20:33:19',4,0,0),(1790,'Ticket',767,'2020-10-21 20:35:09',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología. No podemos ayudarle con su requerimiento ya que el ara encargada de administrar los permisos es Proceso (Cristhian Osorio)&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-21 20:35:09',4,0,0),(1791,'Ticket',779,'2020-10-21 21:01:15',0,0,'&lt;p&gt;Se realizará visita técnica el día 22 de octubre para verificar solicitud y solución.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-21 21:01:15',4,0,0),(1792,'Ticket',782,'2020-10-22 14:31:29',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-22 14:31:29',1,0,0),(1793,'Ticket',774,'2020-10-22 16:40:50',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;El caso (774) queda en estado de espera mientras el usuario brinda el espacio para hacer la revisión del equipo&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-22 16:40:50',4,0,0),(1794,'Ticket',782,'2020-10-23 13:48:47',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el area de tecnologia de Arintia. hemos revisado la configuracion y realiza la correccion del error.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-23 13:48:47',4,0,0),(1795,'Ticket',433,'2020-10-20 18:00:02',0,0,'PQR 20/10/2020\n\n&lt;p&gt; &lt;/p&gt;&lt;table style=\"width: 100%; border-spacing: 0px; background-color: #ebebeb;\" border=\"0\" cellpadding=\"0\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td style=\"background-color: #ebebeb;\" align=\"center\" valign=\"top\"&gt;&lt;table class=\"container\" style=\"width: 600px; border-spacing: 0px; background-color: #ebebeb;\" border=\"0\" cellpadding=\"0\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td class=\"container-padding\" style=\"background-color: #ffffff;\"&gt; &lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td class=\"container-padding\" style=\"background-color: #ffffff; padding-left: 30px; padding-right: 30px; font-size: 14px; line-height: 20px; font-family: Helvetica, sans-serif; color: #333; text-align: justify;\"&gt;&lt;span style=\"font-size: 12px; display: block;\"&gt;&lt;span style=\"font-weight: bold; color: #d03c0f;\"&gt;&lt;u&gt;IMPORTANTE:&lt;/u&gt;&lt;/span&gt; Por favor no responder este mensaje, este servicio es únicamente para notificación electrónica.&lt;/span&gt;&lt;br /&gt;&lt;div style=\"font-weight: bold; font-size: 18px; color: #008734; margin-top: 15px;\"&gt;Señor(a) &lt;/div&gt;&lt;br /&gt;&lt;div style=\"font-weight: bold; font-size: 18px; color: #008734;\"&gt;ARINTIA GROUP S.A.S&lt;/div&gt;&lt;br /&gt;&lt;br /&gt;&lt;div&gt;&lt;strong&gt;Reciba un cordial saludo:&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;Usted ha recibido un correo electrónico seguro y certificado de parte de &lt;strong&gt;SERVIENTREGA COMPENSACIONES&lt;/strong&gt;, quien ha depositado su confianza en el servicio de correo electrónico certificado de e-entrega para hacer efectiva y oportuna la entrega de la presente notificación electrónica. &lt;/div&gt;&lt;br /&gt;&lt;br /&gt;&lt;div&gt;&lt;strong&gt;Nota: &lt;/strong&gt;Para leer el &lt;strong&gt;contenido del mensaje&lt;/strong&gt; recibido, usted debe &lt;strong&gt;hacer click&lt;/strong&gt; en el enlace que se muestra a continuación:&lt;/div&gt;&lt;div style=\"height: 213px; padding-top: 20px; padding-left: 30px; padding-right: 20px;\"&gt;&lt;img src=\"https://servientregapqr.e-entrega.co/001dc82601a9d101e5c988a1cccc8d61c369e67c009e4e757a1c577bdbef758a.jpg\" alt=\"brand\" width=\"80px\" height=\"50px\" /&gt;&lt;div style=\"text-align: center;\"&gt;&lt;a style=\"color: #008734;\" href=\"https://servientregapqr.e-entrega.co/viewmessage.php?messageid=id001dc82601a9d101e5c988a1cccc8d61c369e67c009e4e757a1c577bdbef758a\" target=\"_blank\" rel=\"noopener\"&gt;Ver contenido del correo electrónico&lt;br /&gt;Enviado por SERVIENTREGA COMPENSACIONES&lt;/a&gt;&lt;/div&gt;&lt;/div&gt;&lt;br /&gt;&lt;em style=\"font-style: italic; font-size: 12px; color: #aaa;\"&gt;Correo seguro y certificado. &lt;br /&gt;Copyright © 2020 &lt;br /&gt;Servientrega S. A.. &lt;br /&gt;Todos los derechos reservados.&lt;/em&gt; &lt;br /&gt;&lt;br /&gt;&lt;div style=\"text-align: center; font-size: 11px;\"&gt;&lt;a style=\"color: #008734;\" href=\"https://servientregapqr.e-entrega.co/unsubscribe.php?email=001dc82601a9d101e5c988a1cccc8d61c369e67c009e4e757a1c577bdbef758a\"&gt;¿No desea recibir más correos certificados?&lt;/a&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td class=\"container-padding\" style=\"background-color: #ffffff;\"&gt; &lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;p&gt;&lt;br /&gt;&lt;br /&gt;Archivo adjunto inválido: smime.p7s (application/x-pkcs7-signature)&lt;/p&gt;',0,0,'2020-10-20 18:05:59','2020-10-20 18:00:02',1,776,0),(1796,'Ticket',433,'2020-10-23 13:54:15',0,0,'&lt;p&gt;El dia 22 de Octubre se reciben dos equipos portatiles que corresponden a los extraviados, se esta realizando la verificación de que si sean estos Equipos.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-23 13:54:15',4,0,0),(1797,'Ticket',779,'2020-10-23 17:51:47',0,0,'&lt;p&gt;Se debe habilitar un punto nuevo de red para poder hacer la conexión de la impresora. Adicional, se debe aquirir un nuevo switch debido a que el actual ya no tiene espacio en los puertos para la configuración. Se solicita cotización del mismo para proceder a la instalación y de esta forma dejar operativo el punto.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-23 17:51:47',4,0,0),(1798,'Ticket',765,'2020-10-23 19:21:45',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Se da por finalizado, la persona ya cuenta con la firma configurada&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-23 19:21:45',4,0,0),(1799,'Ticket',785,'2020-10-23 21:29:22',0,0,'&lt;p&gt;Buenas tardes Olga,&lt;/p&gt;&lt;p&gt;Le informo que ya se están tomado las medidas necesarias para solucionar el problema del sistema WO&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-23 21:29:22',1,0,0),(1800,'Ticket',788,'2020-10-26 13:26:27',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;El caso ya fue finalizando, muchas gracias. &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-26 13:26:27',1,0,0),(1801,'Ticket',785,'2020-10-26 13:31:29',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el aérea de tecnología. Se realiza verificación del sistema y no esta caído, solo presentaba lentitud por saturación. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-26 13:31:29',4,0,0),(1802,'Ticket',784,'2020-10-26 13:33:30',0,0,'&lt;p&gt;Se realiza revisión con los técnicos de soporte DC y no se identifica la causa del cambio de hora del servidor. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-26 13:33:30',1,0,0),(1803,'Ticket',790,'2020-10-26 13:34:53',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte Ti&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-26 13:34:53',1,0,0),(1804,'Ticket',783,'2020-10-24 14:22:02',0,0,'problemas sistema\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;Buen día&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;De corazón agradezco de su ayuda para  la revision del sistema , se que han estado trabajando en eso pero el sistema sigue cayéndose sin fácil acceso y Hasta hoy puedo facturar .&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Quedo muy atenta&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=349&amp;tickets_id=786\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=349&amp;tickets_id=786\" alt=\"61c31e0c-d9d62df8-5f6ba891773a52.02490090\" width=\"\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:17:32','2020-10-24 14:22:02',1,786,0),(1806,'Ticket',791,'2020-10-26 13:44:48',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-26 13:44:48',1,0,0),(1807,'Ticket',791,'2020-10-26 13:55:33',0,0,'&lt;p&gt;Se valida el error que manifiesta el usuario y se evidencia que esta aplicando el filtro de forma incorrecta. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-26 13:55:33',4,0,0),(1808,'Ticket',783,'2020-10-26 16:29:44',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de tecnología de Arintia. se realiza verificación del desempeño del sistema y evidencia  que hubo un momento de saturación lo que desencadeno en lentitud de procesamiento de operaciones. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-26 16:29:44',4,0,0),(1809,'Ticket',792,'2020-10-26 17:17:31',0,0,'&lt;p&gt;Se realiza solicitud de cancelación de los canales de internet que están a nombre de Ecowash en el CC Centro Mayor. &lt;/p&gt;&lt;p&gt;Radicado Numero: 10618400.&lt;/p&gt;&lt;p&gt;Su petición o queja/reclamo será contestada a más tardar en &lt;strong&gt;15 días hábiles&lt;/strong&gt; a través del mismo medio de atención por el que la presentó o por el medio de su elección.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-26 17:17:31',1,0,0),(1810,'Ticket',793,'2020-10-26 21:16:42',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, ya se están tomado las medidas necesarias para solucionar el problema del sistema WO.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-26 21:16:42',1,0,0),(1811,'Ticket',795,'2020-10-26 22:49:01',0,0,'RE: sistema caido\n\n&lt;meta content=\"text/html; charset=iso-8859-1\" /&gt;&lt;meta content=\"Microsoft Word 15 (filtered medium)\" /&gt;&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;Edgar y equipo de TI buenas tardes.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Entendemos que estas situaciones se presentan y nosotros &lt;u&gt;ya hemos creado planes de acción para mitigar cuando esto suceda&lt;/u&gt;.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Sin embargo es &lt;b&gt;&lt;u&gt;critica&lt;/u&gt;&lt;/b&gt; esta situación pues genera atrasos y reprocesos en todo sentido.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Les pido que esta &lt;b&gt;&lt;u&gt;semana de cierre&lt;/u&gt;&lt;/b&gt; estemos muy atentos a solucionar rápidamente las eventualidades que el sistema presenta, no podemos dejar nada por fuera de la facturación del mes.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Si necesitan programar actividades de actualizaciones &lt;u&gt;sugiero hacerlas en la noche esta semana para no afectar las operaciones de las diferentes UN.&lt;/u&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Estaremos atentos a su respuesta y plan de trabajo para normalizar la situación y apoyarnos esta &lt;b&gt;&lt;u&gt;semana de cierre&lt;/u&gt;&lt;/b&gt;.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Mil gracias. &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#1F497D;mso-fareast-language:ES-CO\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#1F497D;mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#1F497D;mso-fareast-language:ES-CO\"&gt;&lt;img width=\"441\" height=\"138\" style=\"width:4.5937in;height:1.4375in\" id=\"_x0000_i1029\" src=\"denied:cid:image002.jpg@01D6ABBF.17A04150\" alt=\"luis_lemus\" /&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;div&gt;&lt;div style=\"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm\"&gt;&lt;p class=\"MsoNormal\"&gt;&lt;b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt; Angélica Ardila Plata &amp;lt;angelica.ardila@arintia.com&amp;gt; &lt;br /&gt;&lt;b&gt;Enviado el:&lt;/b&gt; lunes, 26 de octubre de 2020 5:08 p. m.&lt;br /&gt;&lt;b&gt;Para:&lt;/b&gt; Olga Leonor Naranjo Muñoz &amp;lt;olga.naranjo@arintia.com&amp;gt;; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt;&lt;br /&gt;&lt;b&gt;CC:&lt;/b&gt; Julian Andrés Muñoz Gutierrez &amp;lt;julian.munoz@arintia.com&amp;gt;; Edward Alexander Montenegro Fandiño &amp;lt;edward.montenegro@arintia.com&amp;gt;; Nelson Alfonso Buitrago &amp;lt;nelson.alfonso@arintia.com&amp;gt;; Luis Alberto Lemus Villamizar &amp;lt;luis.lemus@arintia.com&amp;gt;; Edgar Ariza Rodriguez &amp;lt;edgar.ariza@arintia.com&amp;gt;; Soraya Ximena Bayona O&#x2019;Meara &amp;lt;soraya.bayona@arintia.com&amp;gt;; Gustavo Adolfo Escobar Betancourt &amp;lt;gustavo.escobar@arintia.com&amp;gt;; Edward Alexander Montenegro Fandiño &amp;lt;edward.montenegro@arintia.com&amp;gt;&lt;br /&gt;&lt;b&gt;Asunto:&lt;/b&gt; RE: sistema caido&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;Edgar,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;Seguimos con problemas de sistema&#x2026; personalmente llevo horas tratando de hacer un ingreso de cemento y el sistema se queda así:&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&lt;img width=\"648\" height=\"1152\" style=\"width:6.75in;height:12.0in\" id=\"Imagen_x0020_4\" src=\"denied:cid:image003.jpg@01D6ABBF.17A04150\" alt=\"Una pantalla de una laptop  Descripción generada automáticamente\" /&gt;&lt;/span&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;La facturación sigue muy atrasada.&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;Quedamos atentos.&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060;mso-fareast-language:ES-CO\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#002060;mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#002060;mso-fareast-language:ES-CO\"&gt;&lt;img width=\"588\" height=\"184\" style=\"width:6.125in;height:1.9166in\" id=\"Imagen_x0020_5\" src=\"denied:cid:image004.jpg@01D6ABBF.17A04150\" alt=\"image\" /&gt;&lt;/span&gt;&lt;span style=\"color:#002060;mso-fareast-language:ES-CO\"&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div&gt;&lt;div style=\"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm\"&gt;&lt;p class=\"MsoNormal\"&gt;&lt;b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt; Olga Leonor Naranjo Muñoz &amp;lt;&lt;a href=\"mailto:olga.naranjo@arintia.com\"&gt;olga.naranjo@arintia.com&lt;/a&gt;&amp;gt; &lt;br /&gt;&lt;b&gt;Enviado el:&lt;/b&gt; lunes, 26 de octubre de 2020 4:13 p. m.&lt;br /&gt;&lt;b&gt;Para:&lt;/b&gt; Mesa de Ayuda TI &amp;lt;&lt;a href=\"mailto:soporteti@arintia.com\"&gt;soporteti@arintia.com&lt;/a&gt;&amp;gt;&lt;br /&gt;&lt;b&gt;CC:&lt;/b&gt; Angélica Ardila Plata &amp;lt;&lt;a href=\"mailto:angelica.ardila@arintia.com\"&gt;angelica.ardila@arintia.com&lt;/a&gt;&amp;gt;; Julian Andrés Muñoz Gutierrez &amp;lt;&lt;a href=\"mailto:julian.munoz@arintia.com\"&gt;julian.munoz@arintia.com&lt;/a&gt;&amp;gt;; Edward Alexander Montenegro Fandiño &amp;lt;&lt;a href=\"mailto:edward.montenegro@arintia.com\"&gt;edward.montenegro@arintia.com&lt;/a&gt;&amp;gt;&lt;br /&gt;&lt;b&gt;Asunto:&lt;/b&gt; sistema caido&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Buen día &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Agradezco ma ayuden con la revisión del sistema&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;img border=\"0\" width=\"1366\" height=\"768\" style=\"width:14.2291in;height:8.0in\" id=\"Imagen_x0020_2\" src=\"denied:cid:image005.png@01D6ABBF.17A04150\" alt=\"image\" /&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&lt;img border=\"0\" width=\"588\" height=\"184\" style=\"width:6.125in;height:1.9166in\" id=\"Imagen_x0020_1\" src=\"denied:cid:image006.jpg@01D6ABBF.17A04150\" alt=\"image\" /&gt;&lt;/span&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:29:46','2020-10-26 22:49:01',1,796,0),(1812,'Ticket',795,'2020-10-26 22:49:01',0,0,'RE: sistema caido\n\n&lt;meta content=\"text/html; charset=iso-8859-1\" /&gt;&lt;meta content=\"Microsoft Word 15 (filtered medium)\" /&gt;&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;Edgar y equipo de TI buenas tardes.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Entendemos que estas situaciones se presentan y nosotros &lt;u&gt;ya hemos creado planes de acción para mitigar cuando esto suceda&lt;/u&gt;.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Sin embargo es &lt;b&gt;&lt;u&gt;critica&lt;/u&gt;&lt;/b&gt; esta situación pues genera atrasos y reprocesos en todo sentido.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Les pido que esta &lt;b&gt;&lt;u&gt;semana de cierre&lt;/u&gt;&lt;/b&gt; estemos muy atentos a solucionar rápidamente las eventualidades que el sistema presenta, no podemos dejar nada por fuera de la facturación del mes.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Si necesitan programar actividades de actualizaciones &lt;u&gt;sugiero hacerlas en la noche esta semana para no afectar las operaciones de las diferentes UN.&lt;/u&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Estaremos atentos a su respuesta y plan de trabajo para normalizar la situación y apoyarnos esta &lt;b&gt;&lt;u&gt;semana de cierre&lt;/u&gt;&lt;/b&gt;.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Mil gracias. &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#1F497D;mso-fareast-language:ES-CO\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#1F497D;mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#1F497D;mso-fareast-language:ES-CO\"&gt;&lt;img width=\"441\" height=\"138\" style=\"width:4.5937in;height:1.4375in\" id=\"_x0000_i1029\" src=\"denied:cid:image002.jpg@01D6ABBF.17A04150\" alt=\"luis_lemus\" /&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;div&gt;&lt;div style=\"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm\"&gt;&lt;p class=\"MsoNormal\"&gt;&lt;b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt; Angélica Ardila Plata &amp;lt;angelica.ardila@arintia.com&amp;gt; &lt;br /&gt;&lt;b&gt;Enviado el:&lt;/b&gt; lunes, 26 de octubre de 2020 5:08 p. m.&lt;br /&gt;&lt;b&gt;Para:&lt;/b&gt; Olga Leonor Naranjo Muñoz &amp;lt;olga.naranjo@arintia.com&amp;gt;; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt;&lt;br /&gt;&lt;b&gt;CC:&lt;/b&gt; Julian Andrés Muñoz Gutierrez &amp;lt;julian.munoz@arintia.com&amp;gt;; Edward Alexander Montenegro Fandiño &amp;lt;edward.montenegro@arintia.com&amp;gt;; Nelson Alfonso Buitrago &amp;lt;nelson.alfonso@arintia.com&amp;gt;; Luis Alberto Lemus Villamizar &amp;lt;luis.lemus@arintia.com&amp;gt;; Edgar Ariza Rodriguez &amp;lt;edgar.ariza@arintia.com&amp;gt;; Soraya Ximena Bayona O&#x2019;Meara &amp;lt;soraya.bayona@arintia.com&amp;gt;; Gustavo Adolfo Escobar Betancourt &amp;lt;gustavo.escobar@arintia.com&amp;gt;; Edward Alexander Montenegro Fandiño &amp;lt;edward.montenegro@arintia.com&amp;gt;&lt;br /&gt;&lt;b&gt;Asunto:&lt;/b&gt; RE: sistema caido&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;Edgar,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;Seguimos con problemas de sistema&#x2026; personalmente llevo horas tratando de hacer un ingreso de cemento y el sistema se queda así:&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&lt;img width=\"648\" height=\"1152\" style=\"width:6.75in;height:12.0in\" id=\"Imagen_x0020_4\" src=\"denied:cid:image003.jpg@01D6ABBF.17A04150\" alt=\"Una pantalla de una laptop  Descripción generada automáticamente\" /&gt;&lt;/span&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;La facturación sigue muy atrasada.&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;Quedamos atentos.&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060;mso-fareast-language:ES-CO\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#002060;mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"color:#002060;mso-fareast-language:ES-CO\"&gt;&lt;img width=\"588\" height=\"184\" style=\"width:6.125in;height:1.9166in\" id=\"Imagen_x0020_5\" src=\"denied:cid:image004.jpg@01D6ABBF.17A04150\" alt=\"image\" /&gt;&lt;/span&gt;&lt;span style=\"color:#002060;mso-fareast-language:ES-CO\"&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-family:\"Arial\",sans-serif;color:#002060\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div&gt;&lt;div style=\"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm\"&gt;&lt;p class=\"MsoNormal\"&gt;&lt;b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt; Olga Leonor Naranjo Muñoz &amp;lt;&lt;a href=\"mailto:olga.naranjo@arintia.com\"&gt;olga.naranjo@arintia.com&lt;/a&gt;&amp;gt; &lt;br /&gt;&lt;b&gt;Enviado el:&lt;/b&gt; lunes, 26 de octubre de 2020 4:13 p. m.&lt;br /&gt;&lt;b&gt;Para:&lt;/b&gt; Mesa de Ayuda TI &amp;lt;&lt;a href=\"mailto:soporteti@arintia.com\"&gt;soporteti@arintia.com&lt;/a&gt;&amp;gt;&lt;br /&gt;&lt;b&gt;CC:&lt;/b&gt; Angélica Ardila Plata &amp;lt;&lt;a href=\"mailto:angelica.ardila@arintia.com\"&gt;angelica.ardila@arintia.com&lt;/a&gt;&amp;gt;; Julian Andrés Muñoz Gutierrez &amp;lt;&lt;a href=\"mailto:julian.munoz@arintia.com\"&gt;julian.munoz@arintia.com&lt;/a&gt;&amp;gt;; Edward Alexander Montenegro Fandiño &amp;lt;&lt;a href=\"mailto:edward.montenegro@arintia.com\"&gt;edward.montenegro@arintia.com&lt;/a&gt;&amp;gt;&lt;br /&gt;&lt;b&gt;Asunto:&lt;/b&gt; sistema caido&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Buen día &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Agradezco ma ayuden con la revisión del sistema&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;img border=\"0\" width=\"1366\" height=\"768\" style=\"width:14.2291in;height:8.0in\" id=\"Imagen_x0020_2\" src=\"denied:cid:image005.png@01D6ABBF.17A04150\" alt=\"image\" /&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&lt;img border=\"0\" width=\"588\" height=\"184\" style=\"width:6.125in;height:1.9166in\" id=\"Imagen_x0020_1\" src=\"denied:cid:image006.jpg@01D6ABBF.17A04150\" alt=\"image\" /&gt;&lt;/span&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language:ES-CO\"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&nbsp;&lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:29:46','2020-10-26 22:49:01',1,796,0),(1813,'Ticket',793,'2020-10-26 21:58:02',0,0,'CAIDO EL WO\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt;Buenas tardes&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt;Actualmente no tenemos sistema, nos pueden por favor colaborar&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt;Gracias &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=548&amp;tickets_id=794\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=548&amp;tickets_id=794\" alt=\"5b56d996-d9d62df8-5f97466f8d48a3.91275060\" width=\"674\" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"font-size: 12.0pt;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=549&amp;tickets_id=794\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=549&amp;tickets_id=794\" alt=\"5b56d996-d9d62df8-5f97466f8db904.56039594\" width=\"615\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:30:58','2020-10-26 21:58:02',1,794,0),(1814,'Ticket',793,'2020-10-27 13:50:44',0,0,'&lt;p&gt;Estimados buenos días.&lt;/p&gt;&lt;p&gt;Aprovecho este correo para hacer un par de aclaraciones y varias recomendaciones al Equipo de Logística, facturación y todos en general en cuanto al funcionamiento del sistema y su desempeño.&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Quiero aclarar que el sistema no se ha presentado caídas, pero si bloqueos o procesamiento lento muy lento.&lt;/li&gt;&lt;li&gt;Cuando se cae la conexión lo que esta fallando es el internet de las sedes y no el sistema.&lt;/li&gt;&lt;li&gt;El servidor no está configurado para procesar información de Excel u otras aplicaciones, menos para almacenamiento de archivos de usuario.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Mis recomendaciones son en cuanto a la forma en que estamos utilizando el servidor o equipo en el que está instalado el sistema World Office.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;ol&gt;&lt;li&gt;Abrir el modulo sobre el que estén trabajando y no dejar ventas de consulta que no requieren abiertas.&lt;/li&gt;&lt;li&gt;Descargar los archivos o informes en Excel y pasarlos a los equipos de trabajo asignados a cada usuario para que ahí los modifiquen, no hagan este tipo e actividades sobre el servidor&lt;/li&gt;&lt;li&gt;No realizar cargues de información masiva a finales de mes, esto colapsa el sistema y se presentaran bloqueos como el día de hoy y la única solución es sacarlos a todos.&lt;/li&gt;&lt;li&gt;no guardar información de las actividades del día a día en el servidor, este no está configurado para esas actividades.&lt;/li&gt;&lt;li&gt;Realizar el correcto cierre de sesión una vez terminen las actividades del día.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Como plan de choque estamos realizando el mantenimiento preventivo todos las noches incluidos los fines de semana.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-27 13:50:44',4,0,0),(1815,'Ticket',760,'2020-10-27 13:52:19',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;El grupo de soporte TI le informa que la firma corporativa ya fue configurada en el correo de la persona asignada&lt;/p&gt;&lt;p&gt;Gracias. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-27 13:52:19',1,0,0),(1816,'Ticket',795,'2020-10-27 13:52:27',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología. &lt;/p&gt;&lt;p&gt;Aprovecho este correo para hacer un par de aclaraciones y varias recomendaciones al Equipo de Logística, facturación y todos en general en cuanto al funcionamiento del sistema y su desempeño.&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Quiero aclarar que el sistema no se ha presentado caídas, pero si bloqueos o procesamiento lento muy lento.&lt;/li&gt;&lt;li&gt;Cuando se cae la conexión lo que esta fallando es el internet de las sedes y no el sistema.&lt;/li&gt;&lt;li&gt;El servidor no está configurado para procesar información de Excel u otras aplicaciones, menos para almacenamiento de archivos de usuario.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Mis recomendaciones son en cuanto a la forma en que estamos utilizando el servidor o equipo en el que está instalado el sistema World Office.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;ol&gt;&lt;li&gt;Abrir el modulo sobre el que estén trabajando y no dejar ventas de consulta que no requieren abiertas.&lt;/li&gt;&lt;li&gt;Descargar los archivos o informes en Excel y pasarlos a los equipos de trabajo asignados a cada usuario para que ahí los modifiquen, no hagan este tipo e actividades sobre el servidor&lt;/li&gt;&lt;li&gt;No realizar cargues de información masiva a finales de mes, esto colapsa el sistema y se presentaran bloqueos como el día de hoy y la única solución es sacarlos a todos.&lt;/li&gt;&lt;li&gt;no guardar información de las actividades del día a día en el servidor, este no está configurado para esas actividades.&lt;/li&gt;&lt;li&gt;Realizar el correcto cierre de sesión una vez terminen las actividades del día.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Como plan de choque estamos realizando el mantenimiento preventivo todos las noches incluidos los fines de semana.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-27 13:52:27',4,0,0),(1817,'Ticket',433,'2020-10-27 14:01:10',0,0,'&lt;p&gt;El día 22 de octubre se reciben dos equipos por parte de servientrega. Despues de muchas verificaciones, se encuentra que son los equipos reportados como \"perdidos\". Por lo cual ya se entregan al proveedor el día 26 de octubre. Equipos estaban solamente con cargados. No se encuentran maletas, guayas ni mouse. Se autoriza el cierre del caso.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-27 14:01:10',1,0,0),(1818,'Ticket',721,'2020-10-27 14:12:00',0,0,'&lt;p&gt;Se valida con el director de Tecnología quien informa que actualmente no se encuentran disponibles licencias de World Office, por lo cual no se puede realizar la creación del usuario.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-27 14:12:00',1,0,0),(1819,'Ticket',748,'2020-10-27 14:14:07',0,0,'&lt;p&gt;Se realiza la creación de los back ups y se procede con la eliminación de las cuentas de correo. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-27 14:14:07',1,0,0),(1820,'Ticket',790,'2020-10-27 14:59:59',0,0,'&lt;p&gt;Buen Día se procede a solicitar la respectiva cancelación de los servicios con el # de ticket  &lt;strong&gt;Ticket 806739629 y 806740658 &lt;/strong&gt;&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-10-27 14:59:59',4,0,0),(1821,'Ticket',798,'2020-10-27 16:00:18',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-27 16:00:18',1,0,0),(1822,'Ticket',777,'2020-10-27 16:08:42',0,0,'&lt;p&gt;Buen Día se procede a solicitar el toner y la revision de la impresora de mosquera&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-10-27 16:08:42',4,0,0),(1823,'Ticket',799,'2020-10-27 17:26:58',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-27 17:26:58',1,0,0),(1824,'Ticket',798,'2020-10-27 18:48:23',0,0,'&lt;p&gt;Buen Día .&lt;/p&gt;&lt;p&gt;Se procede a realizar ventana de mantenimiento en worl office para falla presentada.&lt;/p&gt;&lt;p&gt;Ya que el canal de internet en medellin no presenta fallas&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-10-27 18:48:23',4,0,0),(1825,'Ticket',800,'2020-10-27 20:14:49',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-27 20:14:49',1,0,0),(1826,'Ticket',781,'2020-10-27 20:55:32',0,0,'&lt;p&gt;Se crea la cuenta comercial.faw@arintia.com para realizar el agendamiento de las reuniones en el área comercial de Faw. &lt;/p&gt;&lt;p&gt;Se realiza entrega de cuenta de correo a Daniela Restrepo para su gestión.&lt;/p&gt;&lt;p&gt;Usuaria operativa. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-27 20:55:32',4,0,0),(1827,'Ticket',774,'2020-10-27 21:41:59',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;El tema de WO fue solucionado, queda pendiente la revisi&oacute;n del reinicio involuntario ya que presenta falla:&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=560&amp;tickets_id=774&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-5f99cdea529b69.23397599&quot; width=&quot;446&quot; src=&quot;/glpi/front/document.send.php?docid=560&amp;tickets_id=774&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-27 21:41:59',4,0,0),(1828,'Ticket',779,'2020-10-28 14:12:00',0,0,'&lt;p&gt;Se realizará instalación de switch para habilitar los puntos de red el día 28 de octubre a las 12:00 p.m.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 14:12:00',4,0,0),(1829,'Ticket',801,'2020-10-28 15:00:21',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 15:00:21',4,0,0),(1830,'Ticket',802,'2020-10-28 15:04:32',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 15:04:32',1,0,0),(1831,'Ticket',802,'2020-10-28 15:25:46',0,0,'&lt;p&gt;Estimado usuario hemos realizado la corrección de la falla del sistema en el envió de la factura. procederemos a cerrar el caso. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-28 15:25:46',4,0,0),(1832,'Ticket',751,'2020-10-28 15:27:31',0,0,'&lt;p&gt;Estimado usuario procedemos a cerrar el caso ya que no se obtuvo mas información sobre el ultimo seguimiento. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-28 15:27:31',4,0,0),(1833,'Ticket',803,'2020-10-28 15:35:26',0,0,'&lt;div class=\"item_content \"&gt;&lt;div class=\"rich_text_container\"&gt;&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 15:35:26',1,0,0),(1834,'Ticket',803,'2020-10-28 15:39:46',0,0,'&lt;p&gt;Estimado usuario hemos realizado la corrección del error de impresión. procedemos a cerrar el caso. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-28 15:39:46',4,0,0),(1835,'Ticket',804,'2020-10-28 15:51:02',0,0,'&lt;div class=\"item_content \"&gt;&lt;div class=\"rich_text_container\"&gt;&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 15:51:02',1,0,0),(1836,'Ticket',805,'2020-10-28 15:57:55',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 15:57:55',1,0,0),(1837,'Ticket',773,'2020-10-28 19:25:47',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Es para informar que todas las ext. en excepción de la \"1320\" fueron instaladas, siendo así en caso entra en espera mientras nos brindan el espacio para su instalación.&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 19:25:47',4,0,0),(1838,'Ticket',806,'2020-10-28 19:57:10',0,0,'&lt;p&gt;Muchas gracias por comunicarse con el área de tecnología. Hemos recibido su solicitud y la vamos a validar. Vamos a verificar si efectivamente se realizó algún cambio, o desde su creación se encuentra así el tercero.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 19:57:10',1,0,0),(1839,'Ticket',806,'2020-10-28 20:07:04',0,0,'&lt;p&gt;Buenas Tardes. Claudia de acuerdo a su solicitud se realiza validación al módulo de auditoria del cliente en mención, el cual tiene dos modificaciones por Monica Cardenas. Estas modificaciones no fueron del correo electrónico, lo que indica que desde su creación al cliente se le dejo un email errado.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-28 20:07:04',4,0,0),(1840,'Ticket',780,'2020-10-28 20:30:54',0,0,'&lt;p&gt;Estimada usuaria, se realiza configuración de World Office. Se crean las credenciales para ingreso:&lt;/p&gt;&lt;p&gt;Usuario: nerys.martinez&lt;/p&gt;&lt;p&gt;Contraseña: NerMar2020*&lt;/p&gt;&lt;p&gt;Se realizan pruebas de ingreso las cuales son satisfactorias.&lt;/p&gt;&lt;p&gt;Adicional, se configura firma en el correo de la usuaria.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 20:30:54',4,0,0),(1841,'Ticket',761,'2020-10-28 20:45:10',0,0,'&lt;p&gt;Estimada usuaria. Se realiza instalación de telefonos IP los cuales se asignan a los usuarios encargados de la campaña.&lt;/p&gt;&lt;p&gt;Adicional se dejan los computadores para que puedan llevar registro y control de llamadas.&lt;/p&gt;&lt;p&gt;Usuarios se encuentran operativos.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 20:45:10',4,0,0),(1842,'Ticket',807,'2020-10-28 20:48:39',0,0,'&lt;p&gt;Buenas Tardes. Claudia de acuerdo a su solicitud se realiza validación al módulo de auditoria del cliente en mención, el cual tiene dos modificaciones por Monica Cardenas. Estas modificaciones no fueron del correo electrónico, lo que indica que desde su creación al cliente se le dejo un email errado.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-28 20:48:39',4,0,0),(1843,'Ticket',768,'2020-10-28 20:59:23',0,0,'&lt;p&gt;Estimado usuario, se realizan verificaciones encontrando que al parecer había una intermitencia de red en el momento en el que se generó la desconexión.&lt;/p&gt;&lt;p&gt;Hay que tener en cuenta que si el internet no es estable, la conexión VPN se desconectará, a lo cual se debe realizar todo el proceso de logueo nuevamente.&lt;/p&gt;&lt;p&gt;De igual forma, se está monitoreando actualmente el canal y la aplicación World Office.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 20:59:23',4,0,0),(1844,'Ticket',769,'2020-10-28 21:01:23',0,0,'&lt;p&gt;Estimado usuario, Se realizó la validación y asignación de permisos según requerimiento. &lt;/p&gt;&lt;p&gt;Por favor realizar pruebas para validación.&lt;/p&gt;&lt;p&gt;Se cierra caso.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 21:01:23',1,0,0),(1845,'Ticket',768,'2020-10-28 21:01:25',0,0,'&lt;meta content=&quot;text/html; charset=utf-8&quot; /&gt; &lt;meta content=&quot;Microsoft Word 15 (filtered medium)&quot; /&gt;  &lt;div class=&quot;WordSection1&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Buenas tardes,  &lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;El sistema sigue con intermitencias, el problema no se ha solucionado de ra&iacute;z.&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Mil gracias,&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=151&amp;tickets_id=768&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;61c31e0c-d9d62df8-5f2b07589fadb6.19995930&quot; width=&quot;&quot; src=&quot;/glpi/front/document.send.php?docid=151&amp;tickets_id=768&quot; /&gt;&lt;/a&gt;&lt;/p&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;div style=&quot;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;b&gt;&lt;span lang=&quot;ES&quot;&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=&quot;ES&quot;&gt; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt; &lt;br /&gt; &lt;b&gt;Enviado el:&lt;/b&gt; mi&eacute;rcoles, 28 de octubre de 2020 4:00 p. m.&lt;br /&gt; &lt;b&gt;Para:&lt;/b&gt; Jhonatan Antonio Lozano Galeano &amp;lt;jhonatan.lozano@arintia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Asunto:&lt;/b&gt; [GLPI #0000768] Nuevo seguimiento para esta incidencia Estabilidad WO&lt;/span&gt;&lt;/p&gt; &lt;/div&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&nbsp;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt; &lt;/p&gt; &lt;/div&gt;',0,2,'2023-04-28 17:40:09','2020-10-28 21:02:01',1,0,0),(1846,'Ticket',704,'2020-10-28 21:11:04',0,0,'&lt;p&gt;Tenemos las firmas en nuestras manos, faltan que ciertos usuarios permitan el espacio para la configuración de la firma cooperativa.&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 21:11:04',1,0,0),(1847,'Ticket',808,'2020-10-28 21:50:20',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 21:50:20',1,0,0),(1849,'Ticket',809,'2020-10-28 22:01:14',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Se le brindara soporte TI lo antes posible&lt;/p&gt;&lt;p&gt;Gracias&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 22:01:14',4,0,0),(1850,'Ticket',787,'2020-10-28 22:06:06',0,0,'&lt;p&gt;Estimada usuaria.&lt;/p&gt;&lt;p&gt;Se realiza instalación de firma en el correo electrónico. Adicional se configura descripción de nombre en la cuenta de correo electrónico.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 22:06:06',4,0,0),(1851,'Ticket',808,'2020-10-28 22:08:11',0,0,'&lt;p&gt;Estimada usuaria. Se realiza configuración de plantilla de factura. Se configura impresora virtual para que el proceso pueda realizarse de manera adecuada.&lt;/p&gt;&lt;p&gt;Se realizan pruebas y funciona correctamente.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 22:08:11',4,0,0),(1852,'Ticket',805,'2020-10-28 22:09:31',0,0,'&lt;p&gt;Estimada usuaria. Se realiza configuración de plantilla de factura. Se configura impresora virtual para que el proceso pueda realizarse de manera adecuada.&lt;/p&gt;&lt;p&gt;Se realizan pruebas y funciona correctamente.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 22:09:31',4,0,0),(1853,'Ticket',804,'2020-10-28 22:10:00',0,0,'&lt;p&gt;Estimada usuaria. Se realiza configuración de plantilla de factura. Se configura impresora virtual para que el proceso pueda realizarse de manera adecuada.&lt;/p&gt;&lt;p&gt;Se realizan pruebas y funciona correctamente.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-28 22:10:00',1,0,0),(1854,'Ticket',811,'2020-10-29 13:13:01',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Lo mas pronto posible se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-29 13:13:01',1,0,0),(1855,'Ticket',812,'2020-10-29 13:14:02',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Lo mas pronto posible se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-29 13:14:02',1,0,0),(1856,'Ticket',801,'2020-10-29 13:20:58',0,0,'&lt;p&gt;Buenos Días. El día de hoy se estarán habilitando los puntos de red para las ext. Telefónicas. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-29 13:20:58',1,0,0),(1857,'Ticket',812,'2020-10-29 13:58:14',0,0,'&lt;p&gt;Se realiza revisión de la configuración del formato, se instala impresora y se corrige el error. Se procede a cerrar el caso. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-29 13:58:14',4,0,0),(1858,'Ticket',809,'2020-10-29 16:01:34',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Se informa que la firma corporativa quedo actualizada y configurada en el correo&lt;/p&gt;&lt;p&gt;Gracias. &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-29 16:01:34',4,0,0),(1859,'Ticket',813,'2020-10-29 17:11:11',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología de Arintia. hemos realizado los ajustes al perfil solicitado. con lo que procedemos a cerrar el caso. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-29 17:11:11',4,0,0),(1860,'Ticket',811,'2020-10-29 17:51:27',0,0,'&lt;p&gt;Estimada usuaria, se escala el caso con el proveedor de World Office, quien documenta lo siguiente:&lt;/p&gt;&lt;p&gt;Se evidencia que la impresora no estaba configurada en el equipo, por lo cual se procede a realizar un prueba con la impresora , luego de esto se configura la plantilla designada para el documento que se deseaba imprimir y se realiza una prueba, permitiendo el proceso de forma exitosa.&lt;/p&gt;&lt;p&gt;La usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-10-29 17:51:27',1,0,0),(1861,'Ticket',814,'2020-10-29 21:29:50',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporto TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-29 21:29:50',1,0,0),(1862,'Ticket',814,'2020-10-29 22:30:04',0,0,'&lt;p&gt;Gracias por ponerse en contacto el área de Tecnología Arintia. se realiza validación de disponibilidad con el asesor pero para el día de mañana no tiene disponibilidad, seria para el día martes.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-29 22:30:04',4,0,0),(1863,'Ticket',815,'2020-10-30 17:29:21',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;El Tóner fue cambiando sin problema alguno, aun así esta imprimiendo con suciedad, estamos haciendo lo posible para que quede totalmente funcional&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-30 17:29:21',1,0,0),(1864,'Ticket',801,'2020-10-31 14:50:57',0,0,'&lt;p&gt;Estimado usuarios hemos revisado y habilitado las ext Ext telefónicas físicas, las cuales ya se encuentran operativas. con esto damos por cerrada la solicitud. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-10-31 14:50:57',1,0,0),(1865,'Ticket',817,'2020-11-03 13:53:47',0,0,'AYUDA\n\n&lt;p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;&lt;div class=\"WordSection1\"&gt;&lt;br /&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt;Buenas tardes, pro favor me pueden colaborar con un problema que tengo al momento de enviar facturas electrónicas, sería para mañana a primera hora, gracias.&lt;/span&gt;&lt;/p&gt;&lt;br /&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 11:15:59','2020-11-03 13:53:47',1,816,0),(1867,'Ticket',819,'2020-11-03 15:04:20',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-03 15:04:20',4,0,0),(1868,'Ticket',820,'2020-11-03 15:16:49',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-03 15:16:49',1,0,0),(1889,'Ticket',820,'2020-11-03 16:52:22',0,0,'&lt;p&gt;Estimada usuaria, se procede a realizar revisión de la configuración de impresora. Se encuentra que no estaba predeterminada. Se configura como predeterminada tanto en WO como en el terminal.&lt;/p&gt;&lt;p&gt;Usuaria realiza pruebas y funciona correctamente.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-03 16:52:22',4,0,0),(1893,'Ticket',817,'2020-11-03 17:00:46',0,0,'&lt;p&gt;Estimada usuaria. Se realiza revisión y se encuentra que la impresora no está configurada. Se procede a realizar la configuración de la misma en el aplicativo WO, en el terminal server y en el equipo.&lt;/p&gt;&lt;p&gt;Usuaria realiza pruebas las cuales son positivas. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-03 17:00:46',4,0,0),(1895,'Ticket',779,'2020-11-03 17:03:32',0,0,'&lt;p&gt;Estimada usuaria. Se procede a realizar la habilitación del punto de red configurando un nuevo Switch en el rack de comuniaciones.&lt;/p&gt;&lt;p&gt;Una vez habilitado, se realiza conexión de la impresora. &lt;/p&gt;&lt;p&gt;Las pruebas son satisfactorias.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-03 17:03:32',4,0,0),(1897,'Ticket',799,'2020-11-03 17:05:52',0,0,'&lt;p&gt;Estimada usuaria, se procede a realizar revisión de los desprendibles. Se encuentra que debe estar abierto el gestor de correo Outlook al momento de realizar el proceso en el aplicativo World Office.&lt;/p&gt;&lt;p&gt;Usuaria realiza pruebas las cuales son satisfactorias.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-03 17:05:52',4,0,0),(1928,'Ticket',819,'2020-11-03 18:16:12',0,0,'&lt;p&gt;El equipo fue revisado, presenta momentos de lentitud mínimos, aun así se mantendrá pendiente de cualquier novedad, actualmente se encuentra en estado funcional&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-03 18:16:12',4,0,0),(1951,'Ticket',823,'2020-11-03 19:54:33',0,0,'&lt;p&gt;Se realiza escalamiento al área comercial para revisar la cuenta de Facturacion de Ecology por cobros erróneos.  &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-03 19:54:33',1,0,0);
INSERT INTO `glpi_itilfollowups` VALUES (1974,'Ticket',824,'2020-11-03 20:51:50',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/3/2020 8:50:16 PM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000824] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [BN8NAM12FT019.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;MWHPR20MB1421.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;BN8NAM12FT019.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:50:18 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MN2PR05CA0053.namprd05.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:50:20 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:50:20 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3207.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:50:39 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT043.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;19&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:50:39 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT043.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR10CA0052.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:50:40 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR10CA0052.namprd10.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6PR20MB2458.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:51:00 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM10-MW2-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT027.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;20&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:51:01 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT027.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6PR13CA0020.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:51:01 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6PR13CA0020.namprd13.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CH2PR20MB3016.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:51:22 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM02-BL2-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT009.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;21&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:51:23 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT009.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR03CA0024.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:51:23 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR03CA0024.namprd03.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR20MB1421.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0;        margin-top: 19px;        margin-bottom: 5px;\"&gt;Original Message Headers&lt;/p&gt;     &lt;pre style=\"color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;\"&gt;ARC-Seal: i=4; 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      &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/3/2020 8:52:19 PM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000824] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [BN8NAM12FT008.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;CO6PR20MB3665.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;BN8NAM12FT008.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:52:21 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BL1PR13CA0139.namprd13.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:52:22 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:52:22 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3078.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:52:45 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM04-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT019.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;23&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:52:46 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT019.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CO2PR04CA0125.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:52:46 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CO2PR04CA0125.namprd04.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR2001MB1833.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:53:12 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-MW2-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT062.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;26&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:53:13 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT062.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR06CA0009.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:53:13 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR06CA0009.namprd06.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR20MB2455.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:53:36 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM02-CY1-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT048.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;23&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:53:37 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT048.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR06CA0023.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:53:37 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR06CA0023.namprd06.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CO6PR20MB3665.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0; 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X-OriginatorOrg: email.teams.microsoft.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 03 Nov 2020 20:53:36.9840  (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: ddbfd839-f093-45b3-9723-08d8803a893f X-MS-Exchange-CrossTenant-Id: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-MS-Exchange-CrossTenant-AuthSource: 	BN8NAM12FT048.eop-nam12.prod.protection.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: CO6PR20MB3665 &lt;/pre&gt;',0,2,'2020-11-03 20:55:01','2020-11-03 20:55:01',1,0,0),(1977,'Ticket',824,'2020-11-03 20:57:04',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/3/2020 8:55:17 PM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000824] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [DM6NAM12FT006.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;DM6PR20MB2970.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;DM6NAM12FT006.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:55:19 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MN2PR14CA0011.namprd14.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:55:25 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;6&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:55:25 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3078.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:55:48 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT020.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;23&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:55:49 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT020.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8PR15CA0006.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:55:49 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8PR15CA0006.namprd15.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR20MB1188.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:56:14 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM10-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT049.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;25&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:56:14 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT049.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR12CA0057.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:56:14 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR12CA0057.namprd12.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6PR20MB2411.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:56:37 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-BN8-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT029.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;23&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:56:38 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT029.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN4PR11CA0001.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:56:38 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN4PR11CA0001.namprd11.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6PR20MB2970.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0; 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X-OriginatorOrg: email.teams.microsoft.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 03 Nov 2020 20:56:37.7318  (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 962788f8-bc2d-4b2f-5702-08d8803af4eb X-MS-Exchange-CrossTenant-Id: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-MS-Exchange-CrossTenant-AuthSource: 	BN8NAM12FT029.eop-nam12.prod.protection.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: DM6PR20MB2970 &lt;/pre&gt;',0,2,'2020-11-03 20:58:01','2020-11-03 20:58:01',1,0,0),(1979,'Ticket',824,'2020-11-03 21:00:16',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/3/2020 8:58:16 PM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000824] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [DM6NAM12FT043.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;CY4PR20MB1640.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;DM6NAM12FT043.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:58:18 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR14CA0016.namprd14.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:58:19 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:58:19 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3078.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:58:48 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-CO1-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT042.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;29&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:58:48 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT042.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR11CA0050.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:58:49 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR11CA0050.namprd11.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW3PR20MB3353.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:59:10 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-MW2-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT015.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;21&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:59:10 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT015.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR14CA0033.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:59:11 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR14CA0033.namprd14.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR20MB1663.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:59:40 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM04-SN1-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT010.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;29&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:59:41 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT010.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR10CA0003.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/3/2020&lt;br /&gt;8:59:41 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR10CA0003.namprd10.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CY4PR20MB1640.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0;        margin-top: 19px;        margin-bottom: 5px;\"&gt;Original Message Headers&lt;/p&gt;     &lt;pre style=\"color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;\"&gt;ARC-Seal: i=4; 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