(2108,'Ticket',824,'2020-11-04 06:46:22',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/4/2020 6:38:35 AM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000824] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [BN8NAM12FT009.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;MW3PR20MB3547.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;BN8NAM12FT009.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:38:37 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR20CA0070.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:38:45 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;8&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:38:45 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3620.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:40:43 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT017.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 58&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:40:44 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT017.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR20CA0032.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:40:44 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR20CA0032.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CH2PR20MB3077.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:42:40 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM10-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT011.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 56&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:42:40 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT011.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR2201CA0009.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:42:41 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR2201CA0009.namprd22.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR20MB3236.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:44:38 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT029.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 57&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:44:38 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT029.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6PR04CA0012.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:44:39 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6PR04CA0012.namprd04.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW3PR20MB3547.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0;        margin-top: 19px;        margin-bottom: 5px;\"&gt;Original Message Headers&lt;/p&gt;     &lt;pre style=\"color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;\"&gt;ARC-Seal: i=4; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;  b=j4qfPPpZr/D9snpOhTpdDFhJKC/3Ny/tEmMdo6XFSMLCwXEOSjlJn9WTeH6yASfe5xRbXbzDYgmGZcb1oqFCHOHZEYCEduguQIVlxxt59tb7opyUwy5jJAYraTqpmFs5xGQpiT5y5SbJz0etJ16v3MG9MBanK6bgpBDzKpQcfyIYrel5N890d04MVKPdfgRmig5fVNG19UCINURFqnpf/rsyBc2Asy+PN6RwOvKEoKo+W1JoNgIw30DH2mmBAAIKy9kap75ezHVlnK2YAjvAMlxc96AwlahvKpm8dqQOCshWwshfdOuVLPQ6uDmDd9afW2hvKJDaJe7z8ihgNv0qKg== ARC-Message-Signature: i=4; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=ZP/1FVEVWsHGc+27+7wmbHVeU2sJeM9CY8mSqH71m0w=;  b=Kao7hbKWOsxdablIxQCvkuGfiDrGxfNlMGwBBaWT5RpgI39LATyjeOgAvpbiWKC3jh1ufRQw/AKKJh8OZ+rSpBDYA+lZmH3riySoboanB4yRoccEWKiX/jbN7ttzkdU4oKQ6ah2iKorXmLurejL5oyDnaVUjtfkKekBboEH8DDUa5mYHsRSmYOGVbOyjGIo1tm57C7SWhe7A+tRJe0KQSxT6t5EWhyjvd9EnYA64/T/H8Bq6evCOEbjBA6axK2JeHeYLJZuv+dhLIoJKjefyZyxWBn82MQsn7fR3kt5xDlscRErOVsatwNGpeefsJN0IAbw2S0Yf/b8NpVnaHBXcwQ== ARC-Authentication-Results: i=4; 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X-OriginatorOrg: email.teams.microsoft.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 04 Nov 2020 06:44:38.6005  (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 1f936bb8-c7b6-472f-845f-08d8808d19fd X-MS-Exchange-CrossTenant-Id: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-MS-Exchange-CrossTenant-AuthSource: 	DM6NAM12FT029.eop-nam12.prod.protection.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: MW3PR20MB3547 &lt;/pre&gt;',0,2,'2020-11-04 06:47:02','2020-11-04 06:47:02',1,0,0),(2109,'Ticket',824,'2020-11-04 06:55:13',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/4/2020 6:47:36 AM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000824] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [BN8NAM12FT008.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;SN7PR20MB3679.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;BN8NAM12FT008.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:47:38 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN3PR03CA0111.namprd03.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:47:45 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;7&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:47:45 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3812.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:49:37 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT017.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 52&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:49:37 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT017.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR11CA0008.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:49:37 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR11CA0008.namprd11.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2PR20MB2172.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:51:34 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-BN8-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT057.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 57&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:51:35 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT057.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR18CA0047.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:51:35 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR18CA0047.namprd18.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;SN1PR20MB2157.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:53:32 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM10-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT008.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 57&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:53:33 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT008.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR21CA0061.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:53:33 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR21CA0061.namprd21.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;SN7PR20MB3679.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0;        margin-top: 19px;        margin-bottom: 5px;\"&gt;Original Message Headers&lt;/p&gt;     &lt;pre style=\"color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;\"&gt;ARC-Seal: i=4; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;  b=FYoLEdhGJQl7r3aILQB8ecYEAJweycU6G+1jUx8TPBwnF2A/o79gmKTZLbBOE/JKkDvRPkwN+nxlPEF1YzAcXwZBI+j4lZin8ccUa/EgDlrYnRRmJqNVnToeImEsm2CfAopqrg5KZ0L9LWX7LbrCStdSMst8KV4C1h+1byFrQ+PP/nhgDHSmWieox7h78CvbTyvGdrDaiglj4zyGlessRso1c/Ksb8plmXtpqez36RTzWo7Vh8JokS2ML721UDE/gfAZDQ0u6M3EHZCYRs1rgMNFzG9U7pCnX+Nb3OzznC5oZZD2Bz2tQwwjrlxGnEwBTkTKuvi9pbuSJx9m71R+rg== ARC-Message-Signature: i=4; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=XJbD9a6C3KyyEYSrwNMNwIPO/lxYTnkcX09UNmKQhGs=;  b=ETDRVlqjNnkzRuDXMpiK4gzZrLzVIiFC/O/uHHSfxtLYeKw43LO/1mX3f9durGf67dDCsn+944m3CYqRePO9ce+oFA0Ff5aihg41CqF+ZLwIIeYXcyqbD8iq7F/aq8u6MmbsBeeb3hxwzQgBBm9VEwyH8OktQkd/sZvUEjMJapREsL249AKOk0GOmuaS2Qf1XgbpL02g0MuvZViMJbQ+cVimbvC5U+F+mHI5PxKxGj4UjLzRwRpaS9QYbAFl2neBHEnTSJ/kh/6x7TJIA/Oq7UkDSu3Kz1wnkfh7KYAzy++Tie1dtZ0MJvs2/FrF1e4bk/tmEqJgsmXti64qMgThrQ== ARC-Authentication-Results: i=4; mx.microsoft.com 1; spf=pass (sender ip is  104.47.58.101) smtp.rcpttodomain=email.teams.microsoft.com  smtp.mailfrom=arintia.com; dmarc=bestguesspass action=none  header.from=arintia.com; dkim=pass (signature was verified)  header.d=arintiagroup.onmicrosoft.com; arc=pass (0 oda=1 ltdi=1  spf=[1,3,smtp.mailfrom=arintia.com] dkim=[1,1,header.d=arintia.com]  dmarc=[1,1,header.from=arintia.com]) Received: from MWHPR21CA0061.namprd21.prod.outlook.com (2603:10b6:300:db::23)  by SN7PR20MB3679.namprd20.prod.outlook.com (2603:10b6:806:107::9) with  Microsoft SMTP Server (version=TLS1_2,  cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3499.18; Wed, 4 Nov  2020 06:53:33 +0000 Received: from MW2NAM12FT008.eop-nam12.prod.protection.outlook.com  (2603:10b6:300:db:cafe::92) by MWHPR21CA0061.outlook.office365.com  (2603:10b6:300:db::23) with Microsoft SMTP Server (version=TLS1_2,  cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3564.6 via Frontend  Transport; Wed, 4 Nov 2020 06:53:33 +0000 Authentication-Results: spf=pass (sender IP is 104.47.58.101)  smtp.mailfrom=arintia.com; 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X-OriginatorOrg: email.teams.microsoft.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 04 Nov 2020 06:53:32.8685  (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: cb0aadcb-425c-474e-6db3-08d8808e5878 X-MS-Exchange-CrossTenant-Id: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-MS-Exchange-CrossTenant-AuthSource: 	MW2NAM12FT008.eop-nam12.prod.protection.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: SN7PR20MB3679 &lt;/pre&gt;',0,2,'2020-11-04 06:56:02','2020-11-04 06:56:02',1,0,0),(2110,'Ticket',824,'2020-11-04 07:08:12',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/4/2020 6:56:36 AM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000824] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [MW2NAM12FT008.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;BN6PR20MB1426.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;MW2NAM12FT008.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;6:56:38 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR13CA0050.namprd13.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:00:12 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;3&nbsp;min, 34&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:00:12 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3811.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:01:54 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT039.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 42&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:01:54 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT039.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CO2PR06CA0061.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:01:55 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CO2PR06CA0061.namprd06.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR20MB2696.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:03:51 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT022.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;min, 56&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:03:52 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW2NAM12FT022.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CO2PR06CA0060.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:03:52 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CO2PR06CA0060.namprd06.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MWHPR2001MB1776.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:06:02 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-BN8-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT039.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;min, 10&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:06:02 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT039.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR22CA0003.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/4/2020&lt;br /&gt;7:06:03 AM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR22CA0003.namprd22.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR20MB1426.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0;        margin-top: 19px;        margin-bottom: 5px;\"&gt;Original Message Headers&lt;/p&gt;     &lt;pre style=\"color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;\"&gt;ARC-Seal: i=4; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;  b=P4Vdu5bj/zRgI8kngileg20MqT4Z4fbaB3xjglCh7ZsoUQtzVSissJ9PtZWxnNuM+UB5VMOi3wnrLP6AOdfBXon47p3s1+Jy7PGtWmDvM/kUCeRf2EcemhYrSaI+oDUyKMd4xHqMXGD9/sH/bZwqka7Fb5hvlX6R5oNdz7Ir2kxeYie+yFEu8Jp1lhHB02gqAbQdk8jN5lD/R76Dq4PRm82oG+hO/MNoNgj8VpoeNT6Lpy8yfsfbJd08TxTqLHkjBZtZoJou49BUK5ayn04o1Sek1R/dEAZjwNUhy7lSr1D8jiKSEMaaLkky+YHRLbTnYFgBv0yudPpkMnwrQeMnLg== ARC-Message-Signature: i=4; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=bSVgCLxMGswNud3kJgk+WSkhOpm5pjkmQzIG7SuYXrc=;  b=JT/zntgg2gVjA5Drla4bJPI2ioKF1HWhfTwE3KC4BeKGTP9NW6UiwKFjD/9fCVcHW9N/BCk1YQsAc4W2K6dsfUQDIgzV/YQMAt1xgwoVRlwf+NBkwTovoMAG9J3nMWBssym3QAU3l67f6H/mh6G3HgSrwBzK/TgQgQMWVN7QB9NqfC2ZyM8Nvi6jfGob7R0GVXsCoqV7cYf2cYHC5dWdrzD/U2K6b1Qg6Q96bObBjmKW4ZhWz0NLPFbOBH09DVIQGUdO+D2ujtIVmbCd1Q5P7A5uifgHHzgqOjUbryPa+g9QEw1+7DITr7DsMXfzcDvTfUC4+qDJY6bI9ii9z4ry+w== ARC-Authentication-Results: i=4; 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X-OriginatorOrg: email.teams.microsoft.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 04 Nov 2020 07:06:02.5422  (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 698a6a5c-10d0-4e40-6229-08d88090175a X-MS-Exchange-CrossTenant-Id: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-MS-Exchange-CrossTenant-AuthSource: 	DM6NAM12FT039.eop-nam12.prod.protection.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: BN6PR20MB1426 &lt;/pre&gt;',0,2,'2020-11-04 07:09:01','2020-11-04 07:09:01',1,0,0),(2114,'Ticket',772,'2020-11-04 12:59:08',0,0,'&lt;p&gt;Muy buenos Días.&lt;/p&gt;&lt;p&gt;Se procede a realizar el respectivo informe sobre los equipos de protenus y enviarlo a el coordinador fabian para su  revisión, se deja instalada la impresora del area de protenus , se crean cuentas de correo pero no se tienen mas licencias validar con el ing edgar&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-04 12:59:08',4,0,0),(2115,'Ticket',825,'2020-11-04 14:17:10',0,0,'&lt;p&gt;Buen día Claudia,&lt;/p&gt;&lt;p&gt;En unos momentos se te brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias por comunicarte con el área de tecnología.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-04 14:17:10',1,0,0),(2116,'Ticket',825,'2020-11-04 15:00:03',0,0,'&lt;meta content=&quot;text/html; charset=utf-8&quot; /&gt; &lt;meta content=&quot;Microsoft Word 15 (filtered medium)&quot; /&gt;  &lt;div class=&quot;WordSection1&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Buenos d&iacute;as!&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Monica&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Por favor es URGENTE que me colabore con este tema, ya que esta parte no es de soporte sino de parametrizaci&oacute;n y esto solamente lo maneja sumerced.&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Monica tengo plazo de entregar facturaci&oacute;n de Continautos &nbsp;hasta las 11:oo am &lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Por favor agradezco su ayuda URGENTE&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Gracias&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=573&amp;tickets_id=825&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-5fa2b6f3ac4b96.52433581&quot; width=&quot;550&quot; src=&quot;/glpi/front/document.send.php?docid=573&amp;tickets_id=825&quot; /&gt;&lt;/a&gt;&lt;/p&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;div style=&quot;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;b&gt;&lt;span lang=&quot;ES&quot;&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=&quot;ES&quot;&gt; Helpdesk_Arintia &amp;lt;soporteti@arintia.com&amp;gt; &lt;br /&gt; &lt;b&gt;Enviado el:&lt;/b&gt; mi&eacute;rcoles, 4 de noviembre de 2020 9:18 a.&nbsp;m.&lt;br /&gt; &lt;b&gt;Para:&lt;/b&gt; Claudia Janeth Burgos Maldonado &amp;lt;claudia.burgos@ecologycolombia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Asunto:&lt;/b&gt; [GLPI #0000825] Nuevo seguimiento para esta incidencia URGENTE AYUDA PARA FACTURAR&lt;/span&gt;&lt;/p&gt; &lt;/div&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&nbsp;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt; &lt;/p&gt; &lt;/div&gt;',0,2,'2023-04-24 09:56:33','2020-11-04 15:01:01',1,0,0),(2117,'Ticket',826,'2020-11-04 15:04:22',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-04 15:04:22',4,0,0),(2118,'Ticket',826,'2020-11-04 15:16:06',0,0,'&lt;p&gt;El problema de acceso remoto fue solucionado, muchas gracias por comunicarse con el área de tecnología.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-04 15:16:06',4,0,0),(2119,'Ticket',819,'2020-11-04 15:56:07',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;El usuario informa que el equipo queda con un mejor rendimiento, y que ya no se bloquea&lt;/p&gt;&lt;p&gt;Se finaliza el caso, gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-04 15:56:07',4,0,0),(2120,'Ticket',827,'2020-11-04 16:57:16',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En cuanto tengamos su firma corporativa, se hará la respectiva configuración&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología. &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-04 16:57:16',4,0,0),(2121,'Ticket',829,'2020-11-04 19:35:39',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-04 19:35:39',1,0,0),(2123,'Ticket',827,'2020-11-04 21:38:53',0,0,'&lt;p&gt;La firma corporativa fue configurada sin problema alguno, gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-04 21:38:53',4,0,0),(2125,'Ticket',830,'2020-11-05 13:23:06',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-05 13:23:06',4,0,0),(2126,'Ticket',825,'2020-11-05 13:41:38',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de tecnología de Arintia. validando el mensaje que genera el sistema, este se debe a una mala parametrización del servicio a Facturar. por favor revisarlo con el área de contabilidad. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 13:41:38',4,0,0),(2127,'Ticket',768,'2020-11-05 13:44:40',0,0,'&lt;p&gt;Buenos Días. Jhonatan cuando se presenta desconexión del servidor no son problemas del sistema si no de la conexión a Internet, en tos casos la falla a reportar no es la del sistema sino la de Internet. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 13:44:40',1,0,0),(2128,'Ticket',762,'2020-11-05 13:51:46',0,0,'&lt;p&gt;Se realiza cambio de plan para la línea corporativa asignada, el cual queda activo el dia de mañana 06 de Noviembre.&lt;/p&gt;&lt;p&gt;Nuevo Plan H2I:&lt;/p&gt;&lt;p&gt;Datos: 1.2 GB&lt;/p&gt;&lt;p&gt;Voz: Ilimitado Movistar, otros operadores 200 Minutos.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 13:51:46',4,0,0),(2129,'Ticket',784,'2020-11-05 13:54:52',0,0,'&lt;p&gt;El área de DC de Tigo UNE realiza la revisión del caso pero no encontraron cual fue la causa del porque el cambio de hora en el servidor. Se deja el precedente para futiros casos que se pueden presentar con el funcionamiento del servidor. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 13:54:52',1,0,0),(2130,'Ticket',831,'2020-11-05 14:07:33',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-05 14:07:33',1,0,0),(2131,'Ticket',829,'2020-11-05 14:30:49',0,0,'&lt;p&gt;Estimado usuario en el siguiente link encontrara la explicación de como revisar el estatus de cada documento enviado electrónicamente.&lt;/p&gt;&lt;p&gt;https://www.worldofficeonline.com/Quotes/Facturacion/Electronica/guiaFE.aspx#&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 14:30:49',4,0,0),(2132,'Ticket',830,'2020-11-05 17:00:56',0,0,'&lt;p&gt;El correo fue configurado sin problema alguno, se finaliza caso, muchas gracias por comunicarse con el área de tecnología.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-05 17:00:56',4,0,0),(2133,'Ticket',833,'2020-11-05 17:17:00',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-05 17:17:00',1,0,0),(2135,'Ticket',839,'2020-11-05 19:26:53',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-05 19:26:53',1,0,0),(2136,'Ticket',839,'2020-11-05 19:29:05',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología Arintia. se realiza la modificación al formato y se creo un formato remisión para FAW. por favor validarlo y quedamos atentos. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 19:29:05',4,0,0),(2137,'Ticket',841,'2020-11-05 19:50:30',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología Arintia. hemos creado un caso con respecto a su solicitud y hemos tratado de ponernos en contacto con el usuario para validar la solicitud, pero no fue posible, dejaremos el caso en estado espera hasta lograr comunicación con el usuario.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 19:50:30',4,0,0),(2138,'Ticket',833,'2020-11-05 19:54:02',0,0,'&lt;p&gt;Estimada usuaria, se realiza configuración y asignación de políticas sobre el antivirus. &lt;/p&gt;&lt;p&gt;Por favor realizar pruebas para seguimiento.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-05 19:54:02',4,0,0),(2139,'Ticket',840,'2020-11-05 21:36:51',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de tecnología Arintia. henos realizado la solicito de la SIM, la cual quedo bajo el numero de autorización 2815499704 y vigencia de dos días hábiles desde hoy.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-05 21:36:51',4,0,0),(2141,'Ticket',843,'2020-11-06 14:25:27',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-06 14:25:27',1,0,0),(2142,'Ticket',845,'2020-11-06 16:59:31',0,0,'&lt;meta content=&quot;text/html; charset=utf-8&quot; /&gt; &lt;meta content=&quot;Microsoft Word 15 (filtered medium)&quot; /&gt;  &lt;div class=&quot;WordSection1&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Buen d&iacute;a&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Seg&uacute;n validaci&oacute;n ya se puede generar la validaci&oacute;n electr&oacute;nica con la Dian.&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Muchas gracias.&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;Cordialmente,  &lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=593&amp;tickets_id=845&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-5fa581177b3bd4.48100786&quot; width=&quot;589&quot; src=&quot;/glpi/front/document.send.php?docid=593&amp;tickets_id=845&quot; /&gt;&lt;/a&gt;&lt;/p&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;div style=&quot;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;b&gt;&lt;span lang=&quot;ES&quot;&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=&quot;ES&quot;&gt; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt; &lt;br /&gt; &lt;b&gt;Enviado el:&lt;/b&gt; viernes, 6 de noviembre de 2020 11:01 a.&nbsp;m.&lt;br /&gt; &lt;b&gt;Para:&lt;/b&gt; Mayra Alejandra Bernal Rodr&iacute;guez &amp;lt;mayra.bernal@arintia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Asunto:&lt;/b&gt; [GLPI #0000845] Nuevo caso Fallas validaci&oacute;n electr&oacute;nica con la Dian&lt;/span&gt;&lt;/p&gt; &lt;/div&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&nbsp;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt; &lt;/p&gt; &lt;/div&gt;',0,2,'2023-04-24 11:15:10','2020-11-06 17:00:02',1,0,0),(2143,'Ticket',846,'2020-11-06 17:29:20',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-06 17:29:20',1,0,0),(2144,'Ticket',847,'2020-11-06 17:44:11',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Se le brindara soporte TI&lt;/p&gt;&lt;p&gt;Gracias&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-06 17:44:11',1,0,0),(2145,'Ticket',845,'2020-11-06 20:20:05',0,0,'&lt;p&gt;Estimada usuaria. Se verifica falla presentada encontrando que las configuraciones y el servicio de facturación electrónica están habilitados en World Office. Se escala el tema con el proveedor, quienes informan que se presenta una falla masiva por parte de los servidores de la Dian. Por lo cual, se debe esperar que la Dian solucione. Una vez se reestablece el servicio por parte de la Dian, se procede a realizar pruebas con lo cual se verifica que ya está estable el proceso de facturación.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-06 20:20:05',4,0,0),(2146,'Ticket',846,'2020-11-06 20:22:24',0,0,'&lt;p&gt;Estimada usuaria. Se verifica falla presentada encontrando que las configuraciones y el servicio de facturación electrónica están habilitados en World Office. Se escala el tema con el proveedor, quienes informan que se presenta una falla masiva por parte de los servidores de la Dian. Por lo cual, se debe esperar que la Dian solucione. Una vez se reestablece el servicio por parte de la Dian, se procede a realizar pruebas con lo cual se verifica que ya está estable el proceso de facturación.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-06 20:22:24',4,0,0),(2147,'Ticket',847,'2020-11-06 20:23:03',0,0,'&lt;p&gt;Estimada usuaria. Se verifica falla presentada encontrando que las configuraciones y el servicio de facturación electrónica están habilitados en World Office. Se escala el tema con el proveedor, quienes informan que se presenta una falla masiva por parte de los servidores de la Dian. Por lo cual, se debe esperar que la Dian solucione. Una vez se reestablece el servicio por parte de la Dian, se procede a realizar pruebas con lo cual se verifica que ya está estable el proceso de facturación.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-06 20:23:03',4,0,0),(2148,'Ticket',843,'2020-11-06 20:56:46',0,0,'&lt;p&gt;Estimado usuario. Se agrega excepción a la política principal de antivirus para permitir el acceso a la pagina.&lt;/p&gt;&lt;p&gt;Usuario realiza pruebas, las cuales son satisfactorias. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-06 20:56:46',4,0,0),(2150,'Ticket',850,'2020-11-07 16:24:35',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-07 16:24:35',1,0,0),(2151,'Ticket',852,'2020-11-09 13:31:57',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Hemos recibido tu solicitud, sin embargo, dado que la misma fue recibida en un horario no hábil, se dará soporte TI en la fecha del siguiente día hábil.&lt;/p&gt;&lt;p&gt;Muchas gracias por comunicarse con el área de tecnología, en unos momentos se te brindara soporte TI.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-09 13:31:57',1,0,0),(2153,'Ticket',851,'2020-11-09 13:38:02',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Hemos recibido tu solicitud, sin embargo, dado que la misma fue recibida en un horario no hábil, se dará soporte TI en la fecha del siguiente día hábil&lt;/p&gt;&lt;p&gt;Muchas gracias por comunicarse con el área de tecnología, en unos momentos se te brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-09 13:38:02',1,0,0),(2154,'Ticket',851,'2020-11-09 13:49:10',0,0,'&lt;p&gt;Luis Felipe, para poder generar el maestro solicitado requerimos poder hacer un filtro por algún campo que se puedan identificar estas referencias, como le explique vía Teams la semana pasada. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-09 13:49:10',4,0,0),(2156,'Ticket',852,'2020-11-08 19:23:01',0,0,'Re: Error WO Facturacion\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt;Buenas tardes.&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt;La idea no es abrir el permiso para poder modificar la facturación de los ítems que vienen de la ODS, pero si corregir para que no se sigan duplicando.&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt;Edgar, Cristhian, como se puede solucionar este tema por favor?&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;div&gt;&lt;div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-TRAD;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-TRAD;\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-TRAD;\"&gt;Andres Mendez&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-TRAD;\"&gt;Arintia Group&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;div style=\"border: none; border-top: solid #B5C4DF 1.0pt; padding: 3.0pt 0cm 0cm 0cm;\"&gt;&lt;p class=\"MsoNormal\"&gt;&lt;strong&gt;&lt;span style=\"font-size: 12.0pt; color: black;\"&gt;De: &lt;/span&gt;&lt;/strong&gt;&lt;span style=\"font-size: 12.0pt; color: black;\"&gt;Angie Katherine Rojas Guzmán &lt;angie.rojas@arintia.com&gt;&lt;br /&gt;&lt;strong&gt;Fecha: &lt;/strong&gt;domingo, 8 de noviembre de 2020, 7:31&lt;br /&gt;&lt;strong&gt;Para: &lt;/strong&gt;Mesa de Ayuda TI &lt;soporteti@arintia.com&gt;&lt;br /&gt;&lt;strong&gt;CC: &lt;/strong&gt;Cristhian Camilo Osorio Castañeda &lt;cristhian.osorio@arintia.com&gt;, Andres Mendez Becerra &lt;andres.mendez@arintia.com&gt;, Jorge Alberto Mendez Hernandez &lt;jorge.mendez@arintia.com&gt;&lt;br /&gt;&lt;strong&gt;Asunto: &lt;/strong&gt;Error WO Facturacion &lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;div&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;&lt;p class=\"MsoNormal\"&gt;Buenos días&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Señores en varias ocasiones se ha presentado el siguiente error, agradezco su ayuda para mitigarlos o permiso para corregirlos.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;La ODS 200 se remisiono con 8 items, al momento de dar factura de venta el sistema duplica todos los ítems y no me permite generar modificaciones porque no tengo los permisos, la factura se bloquea y no es posible continuar el proceso hasta que alguien de contabilidad me ayude con las modificaciones pertinentes, esto atrasa mucho el proceso de facturación.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Agradezco su ayuda, dejo en copia a Andres Mendez en caso de ser necesario su aval para permitir el permiso de hacer modificaciones a la factura, cuando ocurran estos casos.&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=600&amp;tickets_id=853\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=600&amp;tickets_id=853\" alt=\"5b56d996-d9d62df8-5fa8459b45f220.60558482\" width=\"1366\" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=601&amp;tickets_id=853\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=601&amp;tickets_id=853\" alt=\"5b56d996-d9d62df8-5fa8459b4650a3.31074309\" width=\"589\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2020-11-09 14:01:55','2020-11-08 19:23:01',1,853,0),(2157,'Ticket',852,'2020-11-09 13:34:01',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Hemos recibido tu solicitud, sin embargo, dado que la misma fue recibida en un horario no hábil, se dará soporte TI en la fecha del siguiente día hábil.&lt;/p&gt;&lt;p&gt;Muchas gracias por comunicarse con el área de tecnología, en unos momentos se te brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-09 13:34:01',1,853,0),(2158,'Ticket',852,'2020-11-09 14:01:55',0,0,'&lt;p&gt;Estimado usuario@, su caso será revisado por uno de nuestros ingenieros para tener claridad del caso y poder escalarlo al proveedor.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-09 14:01:55',4,853,0),(2159,'Ticket',850,'2020-11-09 14:12:11',0,0,'&lt;p&gt;Estimada usuaria. Se revisa configuración de la impresora en el equipo y la terminal. Se procede a configurar de manera adecuada y a colocar las impresoras de manera predeterminada. Se realizan pruebas de funcionamiento las cuales son satisfactorias.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-09 14:12:11',1,0,0),(2160,'Ticket',815,'2020-10-28 21:58:01',0,0,'TONER  IMPRESORA SEGUNDO PISO\n\n&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt;Buenas tardes,&lt;/div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt; &lt;/div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt;les comento que actualmente la impresora segundo piso, ubicada en la oficina de distrivallés Medellín se encuentra baja de tinta. Solicitamos por favor la colocación de un nuevo tóner en la brevedad posible.&lt;/div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt; &lt;/div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt;Quedo atenta&lt;/div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt; &lt;/div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt;Muchas gracias!&lt;/div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; background-color: #ffffff;\"&gt; &lt;/div&gt;&lt;div&gt;&lt;div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000;\"&gt; &lt;/div&gt;&lt;div id=\"Signature\"&gt;&lt;div&gt;&lt;p&gt;&lt;a href=\"http://192.168.1.230/glpi/front/document.send.php?docid=564&amp;tickets_id=810\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://192.168.1.230/glpi/front/document.send.php?docid=564&amp;tickets_id=810\" alt=\"5b56d996-d9d62df8-5f99e9709f62a9.47409916\" width=\"1334\" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;',0,0,'2023-04-24 11:11:30','2020-10-28 21:58:01',1,810,0),(2161,'Ticket',815,'2020-10-28 21:59:45',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Se le brindara soporte TI lo antes posible&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-10-28 21:59:45',1,810,0),(2162,'Ticket',815,'2020-11-03 17:47:49',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;El Tóner fue cambiando el día 30 de Octubre, aun así esta imprimiendo con suciedad, estamos haciendo lo posible para que quede totalmente funcional&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-03 17:47:49',1,810,0),(2163,'Ticket',844,'2020-11-09 14:21:37',0,0,'&lt;p&gt;Estimada usuaria. Se revisa caso y se encuentra que la falla se presentó a nivel general de la Dian. &lt;/p&gt;&lt;p&gt;Una vez se reestableció, el World Office envió las facturas pendientes.&lt;/p&gt;&lt;p&gt;Usuarios se encuentran operativos.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-09 14:21:37',4,0,0),(2164,'Ticket',772,'2020-11-09 14:24:13',0,0,'&lt;p&gt;Buen Día.&lt;/p&gt;&lt;p&gt;Se debe realizar backup de correo de ximena en arintia, para añadirlo a protenus y generar Alias del correo antiguo&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-09 14:24:13',4,0,0),(2165,'Ticket',749,'2020-11-09 14:25:34',0,0,'&lt;p&gt;Estimada usuaria. Se instala programa que permite abrir archivos de Autocad en el equipo de Cristian Garcia para pruebas.&lt;/p&gt;&lt;p&gt;Una vez finalicen las pruebas procederemos a informar si dicho programa es apto para la solicitud indicada.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-09 14:25:34',4,0,0),(2166,'Ticket',849,'2020-11-09 14:27:37',0,0,'&lt;p&gt;Estimado usuario. Se está validando la solicitud para asignación de impresora. Una vez se defina, se procederá a informar.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-09 14:27:37',4,0,0),(2167,'Ticket',763,'2020-11-09 15:50:20',0,0,'&lt;p&gt;Se realiza validación con el ejecutivo de cuenta y esta mora obedece a moras por saldos. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-09 15:50:20',4,0,0),(2168,'Ticket',848,'2020-11-09 16:00:15',0,0,'&lt;p&gt;Se revisen los equipos extraviados y procedemos a cerrar el caso. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-09 16:00:15',4,0,0),(2169,'Ticket',841,'2020-11-09 16:01:44',0,0,'&lt;p&gt;Se realiza el respecto ajuste al formato. hagamos saber si los ajustes realizados fueron exitosos. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-09 16:01:44',4,0,0),(2170,'Ticket',856,'2020-11-09 17:16:01',0,0,'&lt;p&gt;Estimado usuario gracias por ponerse en contacto con el área de Tecnología Arintia. Uno de nuestros ingenieros se pondrá en contacto para revisar el tema. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-09 17:16:01',4,0,0),(2171,'Ticket',856,'2020-11-09 17:25:40',0,0,'&lt;p&gt;Estimada usuaria. Se realiza configuración de impresora en el terminal server y en el equipo de manera local. Se configura igualmente en el aplicativo WO.&lt;/p&gt;&lt;p&gt;Usuaria realiza pruebas, las cuales son satisfactorias.&lt;/p&gt;&lt;p&gt;Usuaria operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-09 17:25:40',1,0,0),(2172,'Ticket',857,'2020-11-10 13:22:44',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se les brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-10 13:22:44',1,0,0),(2173,'Ticket',858,'2020-11-10 14:26:01',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se les brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-10 14:26:01',1,0,0),(2176,'Ticket',857,'2020-11-10 21:37:40',0,0,'&lt;p&gt;Estimado usuario. Se realiza configuración de permisos en la política de antivirus, lo cual permite navegación por las paginas solicitadas.&lt;/p&gt;&lt;p&gt;Usuaria realiza pruebas, las cuales son satisfactorias.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-10 21:37:40',4,0,0),(2177,'Ticket',858,'2020-11-10 21:44:26',0,0,'&lt;p&gt;Estimado usuario. Se realiza asignación de permisos en la política, a lo cual ya se puede realizar la navegación.&lt;/p&gt;&lt;p&gt;Usuario se encuentra operativo.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-10 21:44:26',4,0,0),(2178,'Ticket',849,'2020-11-10 22:02:26',0,0,'&lt;p&gt;Estimado usuario. Se aprueba compra de impresora. Una vez llegue a Arintia se informará para su instalación en sitio.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-10 22:02:26',4,0,0),(2179,'Ticket',860,'2020-11-11 13:45:43',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-11 13:45:43',1,0,0),(2180,'Ticket',815,'2020-11-11 16:20:38',0,0,'&lt;p&gt;Buenas tardes.&lt;/p&gt;&lt;p&gt;El día de ayer se procedio a realizar el respectivo cambio de la unidad de imagen. con lo cual la impresora quedo funcionando, se programa cambio de impresora con DSLI .&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-11 16:20:38',4,0,0),(2181,'Ticket',752,'2020-11-11 16:20:56',0,0,'&lt;p&gt;Buenas tardes.&lt;/p&gt;&lt;p&gt;El día de ayer se procedio a realizar el respectivo cambio de la unidad de imagen. con lo cual la impresora quedo funcionando, se programa cambio de impresora con DSLI .&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-11 16:20:56',4,0,0),(2182,'Ticket',832,'2020-11-11 16:21:35',0,0,'&lt;p&gt;Se entrega equipo  a roberto carlos para que realize el respectivo arreglo del equipo&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-11 16:21:35',1,0,0),(2183,'Ticket',777,'2020-11-11 16:25:20',0,0,'&lt;p&gt;Buen Día.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;Se procede a realizar el respectivo cambio del toner de la impresora de mosquera y se deja habilitada y funcionando en perfectas condiciones&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-11 16:25:20',4,0,0),(2184,'Ticket',860,'2020-11-11 17:54:38',0,0,'&lt;p&gt;Estimada usuaria. Se revisa ingreso a World Office y se encuentra que no está funcionando de manera correcta. Se procede a reiniciar el servicio de VPN a lo cual se puede ingrear al terminarl y a Wo.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-11 17:54:38',4,0,0),(2185,'Ticket',863,'2020-11-11 20:54:46',0,0,'&lt;p&gt;Buen dia,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI, gracias por comunicarse con el área de tecnología. &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-11 20:54:46',1,0,0),(2186,'Ticket',863,'2020-11-11 21:16:54',0,0,'&lt;p&gt;Estimado usuario, se realiza ajuste al formato de factura y queda solucionado el error.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-11 21:16:54',1,0,0),(2189,'Ticket',866,'2020-11-12 14:10:33',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 14:10:33',1,0,0),(2190,'Ticket',861,'2020-11-12 15:22:42',0,0,'&lt;p&gt;Buenos días, &lt;/p&gt;&lt;p&gt;En horas de la mañana se entrego el cable del cargador para su funcionamiento correctamente, gracias por comunicarse con le área de tecnología.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 15:22:42',4,0,0),(2192,'Ticket',868,'2020-11-12 16:52:11',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 16:52:11',1,0,0),(2201,'Ticket',868,'2020-11-12 16:03:01',0,0,'World Office - Facturacion\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=618&amp;tickets_id=867\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=618&amp;tickets_id=867\" alt=\"5b56d996-d9d62df8-5fad5cbb095692.61668506\" width=\"1366\" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=377&amp;tickets_id=867\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=377&amp;tickets_id=867\" alt=\"61c31e0c-d9d62df8-5f7b69b10bc622.23447915\" width=\"\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:17:32','2020-11-12 16:03:01',1,867,0),(2202,'Ticket',868,'2020-11-12 16:20:48',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 16:20:48',1,867,0),(2203,'Ticket',868,'2020-11-12 12:39:02',0,0,'Buen día    Agradezco de su ayuda para este tema , ya que nesecito fac\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;Buen día&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Agradezco de su ayuda para este tema , ya que nesecito facturar&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=615&amp;tickets_id=864\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=615&amp;tickets_id=864\" alt=\"5b56d996-d9d62df8-5fad2cec008dd5.52470735\" width=\"1366\" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=375&amp;tickets_id=864\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=375&amp;tickets_id=864\" alt=\"61c31e0c-d9d62df8-5f7b5421814115.77262385\" width=\"\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:17:32','2020-11-12 12:39:02',1,867,0),(2204,'Ticket',868,'2020-11-12 13:29:51',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 13:29:51',1,867,0),(2205,'Ticket',868,'2020-11-12 13:52:01',0,0,'World Office - Facturacion\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Buen día&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Agradezco de su ayuda  para la revisión&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=616&amp;tickets_id=865\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=616&amp;tickets_id=865\" alt=\"5b56d996-d9d62df8-5fad3e07660b25.16243341\" width=\"1366\" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=375&amp;tickets_id=865\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=375&amp;tickets_id=865\" alt=\"61c31e0c-d9d62df8-5f7b5421814115.77262385\" width=\"\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:17:32','2020-11-12 13:52:01',1,867,0),(2206,'Ticket',868,'2020-11-12 14:05:55',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 14:05:55',1,867,0),(2207,'Ticket',868,'2020-11-12 12:39:02',0,0,'Buen día    Agradezco de su ayuda para este tema , ya que nesecito fac\n\n&lt;div class=\"WordSection1\"&gt;&lt;p class=\"MsoNormal\"&gt;Buen día&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;Agradezco de su ayuda para este tema , ya que nesecito facturar&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=615&amp;tickets_id=864\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=615&amp;tickets_id=864\" alt=\"5b56d996-d9d62df8-5fad2cec008dd5.52470735\" width=\"1366\" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;Cordial saludo,&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt;&lt;span lang=\"ES\" style=\"mso-fareast-language: ES-CO;\"&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=375&amp;tickets_id=864\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=375&amp;tickets_id=864\" alt=\"61c31e0c-d9d62df8-5f7b5421814115.77262385\" width=\"\" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class=\"MsoNormal\"&gt; &lt;/p&gt;&lt;/div&gt;',0,0,'2023-04-24 09:17:32','2020-11-12 12:39:02',1,867,0),(2208,'Ticket',868,'2020-11-12 13:29:51',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 13:29:51',1,867,0),(2209,'Ticket',862,'2020-11-12 17:58:37',0,0,'&lt;p&gt;Estimada usuaria: Se realiza comunicación via telefónica en donde la se informa que ya no se está presentando la falla. Se solicita por favor a la usuaria que si se vuelve a presentar se comunique con el area de TI.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-12 17:58:37',4,0,0),(2210,'Ticket',869,'2020-11-12 18:13:19',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 18:13:19',1,0,0),(2211,'Ticket',870,'2020-11-12 18:25:01',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-12 18:25:01',1,0,0),(2212,'Ticket',814,'2020-11-12 20:35:57',0,0,'&lt;p&gt;Se valida con Emilia el incidentes de envió de Notas electrónicas y os confirma que el caso ya fue solucionado. procedemos a cerrar el caso.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-12 20:35:57',4,0,0),(2213,'Ticket',871,'2020-11-12 20:43:16',0,0,'&lt;p&gt;Estimada usuaria. Se procede a realizar configuración de XPS en terminal server y en World Office. &lt;/p&gt;&lt;p&gt;Se realizan pruebas, usuaria se encuentra operativa. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-12 20:43:16',4,0,0),(2214,'Ticket',871,'2020-11-12 20:43:19',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología. en un momento uno de nuestros ingenieros se pondrá en contacto con usted. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-12 20:43:19',1,0,0),(2215,'Ticket',871,'2020-11-12 20:44:18',0,0,'&lt;div class=\"h_controls\"&gt;Estimada usuaria. Se procede a realizar configuración de XPS en terminal server y en World Office. &lt;/div&gt;&lt;div class=\"item_content \"&gt;&lt;div class=\"rich_text_container\"&gt;&lt;p&gt;Se realizan pruebas, usuaria se encuentra operativa. &lt;/p&gt;&lt;/div&gt;&lt;/div&gt;',0,1,'2023-04-24 11:22:24','2020-11-12 20:44:18',4,0,0),(2216,'Ticket',868,'2020-11-12 20:47:29',0,0,'&lt;p&gt;Estimada usuaria. Después de realizar comunicación con el proveedor de World Office, se procede a realizar la configuración indicada por ellos.&lt;/p&gt;&lt;p&gt;Una vez se configura, se realizan pruebas y el proceso de facturación electrónica se ejecuta correctamente.&lt;/p&gt;&lt;p&gt;Usuaria se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-12 20:47:29',4,0,0),(2217,'Ticket',849,'2020-11-12 20:48:32',0,0,'&lt;p&gt;Estimado usuario. Impresora llega a sede de Arintia en Cedritos. Pendiente programar traslado. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-12 20:48:32',4,0,0),(2218,'Ticket',874,'2020-11-17 13:30:33',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-17 13:30:33',1,0,0),(2219,'Ticket',852,'2020-11-17 13:32:44',0,0,'&lt;p&gt;Validando el tema con Jorge Mendez, indica que esto se presenta cuando se realiza el proceso de la forma incorrecta. se programara una Reunión con Jorge para que explique un poco mejor el procedimiento correcto.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-17 13:32:44',4,0,0),(2220,'Ticket',872,'2020-11-17 13:57:17',0,0,'&lt;p&gt;Estimada usuaria, se procede a preparar el equipo para instalación de actualizaciones de paquetes de Windows. En espera de confirmación de funcionamiento para cierre del caso.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 13:57:17',4,0,0),(2221,'Ticket',869,'2020-11-17 14:00:41',0,0,'&lt;p&gt;Estimado usuario. Se agregan permisos en la plataforma World Office, pendiente realizar pruebas.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 14:00:41',1,0,0),(2222,'Ticket',872,'2020-11-17 15:08:32',0,0,'&lt;meta content=&quot;text/html; charset=utf-8&quot; /&gt; &lt;meta content=&quot;Microsoft Word 15 (filtered medium)&quot; /&gt;  &lt;div class=&quot;WordSection1&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;OK SOLUCIONADO&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;Cordialmente,&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=623&amp;tickets_id=872&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-5fada1dec30d12.74255742&quot; width=&quot;589&quot; src=&quot;/glpi/front/document.send.php?docid=623&amp;tickets_id=872&quot; /&gt;&lt;/a&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&nbsp;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&nbsp;&lt;/p&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-fareast-language:EN-US&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;div&gt; &lt;div style=&quot;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm&quot;&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;b&gt;&lt;span lang=&quot;ES&quot;&gt;De:&lt;/span&gt;&lt;/b&gt;&lt;span lang=&quot;ES&quot;&gt; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt; &lt;br /&gt; &lt;b&gt;Enviado el:&lt;/b&gt; martes, 17 de noviembre de 2020 8:58 a. m.&lt;br /&gt; &lt;b&gt;Para:&lt;/b&gt; Maria Juliana Valdivieso Villamizar &amp;lt;maria.valdivieso@arintia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Asunto:&lt;/b&gt; [GLPI #0000872] Nuevo seguimiento para esta incidencia SOLICITUD REVISI&Oacute;N EQUIPO&lt;/span&gt;&lt;/p&gt; &lt;/div&gt; &lt;/div&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&nbsp;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt; &lt;/p&gt; &lt;/div&gt;',0,2,'2023-04-24 09:19:22','2020-11-17 15:09:02',1,0,0),(2223,'Ticket',866,'2020-11-17 15:15:42',0,0,'&lt;p&gt;Estimada usuaria, se está verificando si la información está guardada en un servidor disponible. Una vez se defina, se procederá a informar.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 15:15:42',4,0,0),(2225,'Ticket',876,'2020-11-17 15:41:24',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-17 15:41:24',1,0,0),(2227,'Ticket',876,'2020-11-17 16:43:16',0,0,'&lt;p&gt;Estimada usuaria. Se verifica y se encuentra que el correo de Fabian Sierra (fabian.sierra@ecologycolombia.com) tiene configurado un alias de correo yury.cardenas@ecologycolombia.com. Adicional, se verifica el equipo que pertenecía a Fabian y se encuentra en este los archivos de historial de correo (archivo PST) de Yury. Por lo cual, se configurará el día 18 de noviembre ambos PST en el computador de Usuaria Monica Cardenas.&lt;/p&gt;&lt;p&gt;En espera de disponibilidad de usuaria.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 16:43:16',4,0,0),(2228,'Ticket',872,'2020-11-17 16:56:19',0,0,'&lt;p&gt;Estimada usuaria, se cierra caso debido a que ya se encuentra operativo el equipo.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 16:56:19',4,0,0),(2229,'Ticket',869,'2020-11-17 16:56:53',0,0,'&lt;p&gt;Estimado usuario. Se realiza configuración de los permisos indicados. &lt;/p&gt;&lt;p&gt;Se encuentra operativo para generar informes.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 16:56:53',1,0,0),(2230,'Ticket',870,'2020-11-17 16:57:13',0,0,'&lt;p&gt;Estimado usuario. Se realiza configuración de los permisos indicados. &lt;/p&gt;&lt;p&gt;Se encuentra operativo para generar informes.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 16:57:13',1,0,0),(2231,'Ticket',874,'2020-11-17 17:00:22',0,0,'&lt;p&gt;Estimada usuaria, se verifica impresora de escaner y se encuentra funcionando correctamente.&lt;/p&gt;&lt;p&gt;Sobre la configuración de actualización de One Drive, se verifica que un archivo presentaba no sincronización, se realiza sincronización manual a lo cual queda funcionando correctamente.&lt;/p&gt;&lt;p&gt;Usuaria operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 17:00:22',4,0,0),(2232,'Ticket',849,'2020-11-17 17:03:27',0,0,'&lt;p&gt;Se envía impresora a sede fontibón el día 13 de noviembre en horas de la tarde. En espera para instalación.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-17 17:03:27',4,0,0),(2233,'Ticket',877,'2020-11-17 17:05:51',0,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-17 17:05:51',1,0,0),(2234,'Ticket',877,'2020-11-17 17:16:19',0,0,'&lt;meta content=\"text/html; charset=utf-8\" /&gt;&lt;div dir=\"ltr\"&gt;Buen Dia.&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;Se remitira al area encargada para dar tramite.&lt;/div&gt;&lt;div&gt;&lt;br style=\"clear: both;\" /&gt;&lt;div&gt;&lt;div dir=\"ltr\" class=\"gmail_signature\" data-smartmail=\"gmail_signature\"&gt;&lt;div dir=\"ltr\"&gt;&lt;div&gt;&lt;div dir=\"ltr\"&gt;Cordial Saludo,&lt;/div&gt;&lt;div dir=\"ltr\"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div dir=\"ltr\"&gt;&lt;br /&gt;&lt;table border=\"0\" style=\"font-family:\"Open Sans\",sans-serif;font-size:14px;width:600px;color:rgb(72,85,94)\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td style=\"padding-left:4px;font-size:16px;color:rgb(67,86,100);font-weight:bold\"&gt;Yesid Vargas&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"padding-left:4px;font-style:italic;font-size:12px\"&gt;Gerente de Canal&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;table border=\"0\" style=\"width:200px\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td colspan=\"2\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2020/01/red-rectangle.png\" width=\"200\" height=\"2\" style=\"width:200px;height:2px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=\"2\" style=\"line-height:2px;height:2px\"&gt;&nbsp;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=\"2\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/blue-logo.png\" width=\"150\" style=\"width:150px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold;width:30px\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/email-icon.png\" height=\"12\" style=\"height:12px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;&lt;a href=\"mailto:yesid.vargas@net2phone.com\" style=\"color:rgb(72,85,94);font-size:12px\" target=\"_blank\"&gt;yesid.vargas@net2phone.com&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/phone-icon.png\" height=\"16\" style=\"height:16px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;7944804&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold;padding-left:3.5px\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2020/01/mobile-icon-email-signature.png\" height=\"16\" style=\"height:16px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;&lt;a href=\"http://179.79.69.208/\" style=\"font-size:12px;color:rgb(67,86,100)\" target=\"_blank\"&gt;3008316880&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/globe-icon.png\" height=\"16\" style=\"height:16px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;&lt;a href=\"https://www.net2phone.co\" style=\"color:rgb(72,85,94);font-size:12px\" target=\"_blank\"&gt;www.net2phone.co&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=\"2\"&gt;&lt;table&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://www.youtube.com/channel/UCDzj2l-8j5K0-fJvgZ7Abyg\" target=\"_blank\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/Youtube-blue.png\" height=\"18\" alt=\"https://www.youtube.com/channel/UCDzj2l-8j5K0-fJvgZ7Abyg\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://www.linkedin.com/in/net2phone-colombia/\" target=\"_blank\"&gt;&lt;img src=\"http://net2phone.com/wp-content/uploads/2019/11/linkedin-blue.png\" height=\"18\" alt=\"https://www.linkedin.com/in/net2phone-colombia/\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://twitter.com/net2phone_co\" target=\"_blank\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/twitter-blue.png\" height=\"18\" alt=\"https://twitter.com/net2phone_co\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://www.facebook.com/Net2phoneColombia\" target=\"_blank\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/facebook-blue.png\" height=\"18\" alt=\"https://www.facebook.com/Net2phoneColombia\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;br /&gt;&lt;/div&gt;&lt;/div&gt;&lt;br /&gt;&lt;div class=\"gmail_quote\"&gt;&lt;div dir=\"ltr\" class=\"gmail_attr\"&gt;El mar., 17 de nov. de 2020 a la(s) 12:06, Helpdesk_Arintia (&lt;a href=\"mailto:soporteti@arintia.com\"&gt;soporteti@arintia.com&lt;/a&gt;) escribió:&lt;br /&gt;&lt;/div&gt;&lt;blockquote class=\"gmail_quote\" style=\"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex\"&gt;&lt;div&gt;&lt;u&gt;&lt;/u&gt;  &lt;div&gt;  &lt;br /&gt;&lt;br /&gt; &lt;/div&gt; &lt;/div&gt;&lt;/blockquote&gt;&lt;/div&gt;',0,2,'2020-11-17 17:17:01','2020-11-17 17:17:01',1,0,0),(2235,'Ticket',877,'2020-11-17 17:16:58',0,0,'&lt;meta content=\"text/html; charset=utf-8\" /&gt;&lt;div dir=\"ltr\"&gt;Buen Dia.&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;Se remite al area&nbsp;encargada para su tramite.&lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;&lt;br style=\"clear: both;\" /&gt;&lt;div&gt;&lt;div dir=\"ltr\" class=\"gmail_signature\" data-smartmail=\"gmail_signature\"&gt;&lt;div dir=\"ltr\"&gt;&lt;div&gt;&lt;div dir=\"ltr\"&gt;Cordial Saludo,&lt;/div&gt;&lt;div dir=\"ltr\"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div dir=\"ltr\"&gt;&lt;br /&gt;&lt;table border=\"0\" style=\"font-family:\"Open Sans\",sans-serif;font-size:14px;width:600px;color:rgb(72,85,94)\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td style=\"padding-left:4px;font-size:16px;color:rgb(67,86,100);font-weight:bold\"&gt;Yesid Vargas&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"padding-left:4px;font-style:italic;font-size:12px\"&gt;Gerente de Canal&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;table border=\"0\" style=\"width:200px\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td colspan=\"2\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2020/01/red-rectangle.png\" width=\"200\" height=\"2\" style=\"width:200px;height:2px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=\"2\" style=\"line-height:2px;height:2px\"&gt;&nbsp;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=\"2\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/blue-logo.png\" width=\"150\" style=\"width:150px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold;width:30px\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/email-icon.png\" height=\"12\" style=\"height:12px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;&lt;a href=\"mailto:yesid.vargas@net2phone.com\" style=\"color:rgb(72,85,94);font-size:12px\" target=\"_blank\"&gt;yesid.vargas@net2phone.com&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/phone-icon.png\" height=\"16\" style=\"height:16px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;7944804&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold;padding-left:3.5px\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2020/01/mobile-icon-email-signature.png\" height=\"16\" style=\"height:16px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;&lt;a href=\"http://179.79.69.208/\" style=\"font-size:12px;color:rgb(67,86,100)\" target=\"_blank\"&gt;3008316880&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=\"color:rgb(44,154,129);font-weight:bold\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/globe-icon.png\" height=\"16\" style=\"height:16px\" alt=\"image\" /&gt;&lt;/td&gt;&lt;td&gt;&lt;a href=\"https://www.net2phone.co\" style=\"color:rgb(72,85,94);font-size:12px\" target=\"_blank\"&gt;www.net2phone.co&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=\"2\"&gt;&lt;table&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://www.youtube.com/channel/UCDzj2l-8j5K0-fJvgZ7Abyg\" target=\"_blank\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/Youtube-blue.png\" height=\"18\" alt=\"https://www.youtube.com/channel/UCDzj2l-8j5K0-fJvgZ7Abyg\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://www.linkedin.com/in/net2phone-colombia/\" target=\"_blank\"&gt;&lt;img src=\"http://net2phone.com/wp-content/uploads/2019/11/linkedin-blue.png\" height=\"18\" alt=\"https://www.linkedin.com/in/net2phone-colombia/\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://twitter.com/net2phone_co\" target=\"_blank\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/twitter-blue.png\" height=\"18\" alt=\"https://twitter.com/net2phone_co\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;td style=\"width:30px; width: 30px;\"&gt;&lt;a href=\"https://www.facebook.com/Net2phoneColombia\" target=\"_blank\"&gt;&lt;img src=\"https://www.net2phone.com/wp-content/uploads/2019/11/facebook-blue.png\" height=\"18\" alt=\"https://www.facebook.com/Net2phoneColombia\" style=\"height:18px\" /&gt;&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;br /&gt;&lt;/div&gt;&lt;/div&gt;&lt;br /&gt;&lt;div class=\"gmail_quote\"&gt;&lt;div dir=\"ltr\" class=\"gmail_attr\"&gt;El mar., 17 de nov. de 2020 a la(s) 12:00, Helpdesk_Arintia (&lt;a href=\"mailto:soporteti@arintia.com\"&gt;soporteti@arintia.com&lt;/a&gt;) escribió:&lt;br /&gt;&lt;/div&gt;&lt;blockquote class=\"gmail_quote\" style=\"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex\"&gt;&lt;div&gt;&lt;u&gt;&lt;/u&gt;  &lt;div&gt;  &lt;br /&gt;&lt;br /&gt; &lt;/div&gt; &lt;/div&gt;&lt;/blockquote&gt;&lt;/div&gt;',0,2,'2020-11-17 17:18:01','2020-11-17 17:18:01',1,0,0),(2236,'Ticket',800,'2020-11-17 17:45:29',0,0,'&lt;p&gt;&lt;em&gt;Buen Día.&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt;Se procede a realizar la instalación de la impresora en el remoto. se valida y este funciona.&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt;&lt;br /&gt;Se procede a realizar el cierre del ticket&lt;/em&gt;&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-17 17:45:29',4,0,0),(2237,'Ticket',792,'2020-11-17 22:36:41',0,0,'&lt;p&gt;Se crea nuevo caso 10631682&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-17 22:36:41',4,0,0),(2238,'Ticket',878,'2020-11-18 13:24:17',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología. hemos recibido su requerimiento y procederemos a solicitar agenda con el consultor.  &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-18 13:24:17',4,0,0),(2240,'Ticket',880,'2020-11-18 13:44:14',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-18 13:44:14',1,0,0),(2241,'Ticket',881,'2020-11-18 14:32:15',0,0,'&lt;p&gt;Gracias por ponerse en contacto con el área de Tecnología Arintia. hemos recibido su requerimiento y procederemos a darle tramite.&lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-18 14:32:15',4,0,0),(2242,'Ticket',882,'2020-11-18 14:43:38',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-18 14:43:38',1,0,0),(2243,'Ticket',883,'2020-11-18 15:21:00',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-18 15:21:00',1,0,0),(2244,'Ticket',880,'2020-11-18 15:21:21',0,0,'&lt;p&gt;Estimado usuario, realizando las validaciones se evidencia que el inconveniente radica en unas restricciones que el área de inventarios a configurado sobre las bodegas. &lt;/p&gt;&lt;p&gt;El caso se ha remitido a esa dependencia. &lt;/p&gt;',0,1,'2023-04-24 10:55:31','2020-11-18 15:21:21',1,0,0),(2246,'Ticket',881,'2020-11-18 15:34:39',0,0,'&lt;p&gt;Estimada usuaria, se procede a realizar agendamiento en teams para capacitación.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-18 15:34:39',1,0,0),(2247,'Ticket',882,'2020-11-18 16:10:55',0,0,'&lt;p&gt;Estimada usuaria. Se aplica desbloqueo en política general y especifica.&lt;/p&gt;&lt;p&gt;Por favor realizar pruebas. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-18 16:10:55',4,0,0),(2248,'Ticket',884,'2020-11-18 17:18:06',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-18 17:18:06',1,0,0),(2249,'Ticket',885,'2020-11-18 19:05:21',0,0,'&lt;p&gt;Buen dia,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-18 19:05:21',4,0,0),(2250,'Ticket',883,'2020-11-18 20:11:25',0,0,'&lt;p&gt;Buen Día &lt;/p&gt;&lt;p&gt;Se intenta realizar cominicación con el colaborador pero no es posible&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-18 20:11:25',4,0,0),(2251,'Ticket',886,'2020-11-18 20:35:51',0,0,'&lt;p&gt;Buen Día.&lt;/p&gt;&lt;p&gt;Se procede a realizar la respectiva configuración de la impresora.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;Se valida con el colaborador y esta funciona sin ningun inconveniente.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;Cordial saludo&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-18 20:35:51',1,0,0),(2252,'Ticket',888,'2020-11-19 13:32:03',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-19 13:32:03',1,0,0),(2253,'Ticket',887,'2020-11-19 13:36:49',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-19 13:36:49',1,0,0),(2255,'Ticket',882,'2020-11-19 14:07:51',0,0,'&lt;p&gt;Estimada usuaria. Se desbloquea pagina a nivel general. Se realizan pruebas y se encuentra operativa.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-19 14:07:51',4,0,0),(2256,'Ticket',883,'2020-11-19 15:06:48',0,0,'&lt;p&gt;Buen Día.&lt;/p&gt;&lt;p&gt;Se procede a realizar la actualización de office y se valida que se pueda agregar el sondeo.&lt;/p&gt;&lt;p&gt;Este funciona y se puede enviar el corero masivo sin ningun inconveniente&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cordial Saludo&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-19 15:06:48',4,0,0),(2257,'Ticket',890,'2020-11-19 17:19:26',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;En unos momentos se le brindara soporte Ti, gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-19 17:19:26',1,0,0),(2258,'Ticket',885,'2020-11-19 17:56:20',0,0,'&lt;p&gt;Estimada usuaria. Se procederá a realizar asignación de guaya nueva. Una vez se tenga, se entregará.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-19 17:56:20',1,0,0),(2259,'Ticket',881,'2020-11-19 20:29:51',0,0,'&lt;p&gt;Estimada usuaria. Se realiza capacitación indicada. &lt;/p&gt;&lt;p&gt;Asistieron a la misma todas las personas programadas.&lt;/p&gt;&lt;p&gt;Se adjunta el link de la capacitación:&lt;/p&gt;&lt;p&gt;https://web.microsoftstream.com/video/efb0472d-6c7b-485e-b268-a2afbffa7497&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-19 20:29:51',1,0,0),(2260,'Ticket',888,'2020-11-19 21:59:02',0,0,'&lt;p&gt;Se envia correo a usuaria solicitando información de cuenta actual, para una vez creada la solicitada procede a eliminar.&lt;/p&gt;&lt;p&gt;En espera de respuesta. &lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-19 21:59:02',4,0,0),(2261,'Ticket',890,'2020-11-19 22:10:05',0,0,'&lt;p&gt;Estimada usuaria, para poder compartir el contenido del link, es necesario descargar el video, una vez se descargue se debe compartir desde un onedrive a los usuarios seleccionados como \"Externos\".&lt;/p&gt;&lt;p&gt;En espera de disponibilidad de usuaria para realizar pruebas.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-19 22:10:05',1,0,0),(2263,'Ticket',885,'2020-11-20 13:52:25',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Se asigno y se entrego la guaya nueva sin problema alguno, se da por finalizado el caso&lt;/p&gt;&lt;p&gt;Gracias.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-20 13:52:25',4,0,0),(2264,'Ticket',891,'2020-11-20 14:21:40',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-20 14:21:40',1,0,0),(2265,'Ticket',876,'2020-11-20 19:31:25',0,0,'&lt;p&gt;Buenas tardes,&lt;/p&gt;&lt;p&gt;Los PST ya están en disposición de ser configurados en el correo corporativo, en espera de disponibilidad de usuario para finalizar el proceso.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-20 19:31:25',4,0,0),(2267,'Ticket',876,'2020-11-20 21:53:28',0,0,'&lt;p&gt;Se finaliza el proceso de la configuración de los pts.&lt;/p&gt;&lt;p&gt;Quedan en el correo corporativo del usuario sin problema alguno, gracias por comunicarse con el área de tecnología.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-20 21:53:28',4,0,0),(2268,'Ticket',891,'2020-11-20 22:00:14',0,0,'&lt;p&gt;Estimada usuaria. Se procede a realizar la creación y configuración de World Office en el equipo.&lt;/p&gt;&lt;p&gt;Se realizan pruebas de ingreso las cuales son satisfactorias.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-20 22:00:14',4,0,0),(2270,'Ticket',890,'2020-11-20 22:02:24',0,0,'&lt;p&gt;Buenas tardes. Se cierra caso debido a que ya están habilitados los permisos en plataforma.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-20 22:02:24',1,0,0),(2271,'Ticket',888,'2020-11-20 22:04:21',0,0,'&lt;p&gt;En espera de respuesta por parte de la usuaria para proceder.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-20 22:04:21',4,0,0),(2272,'Ticket',884,'2020-11-20 22:05:05',0,0,'&lt;p&gt;Se verificará caso con Yuddy, quien es la encargada en la estación de servicio. En espera de disponibilidad.&lt;/p&gt;',0,1,'2023-04-24 11:22:24','2020-11-20 22:05:05',4,0,0),(2273,'Ticket',892,'2020-11-23 14:01:06',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;El equipo se recibió el día de hoy para su respectiva migración de archivos, el proceso tiene un tiempo estimado de dos a tres horas aproximante, dependiendo la cantidad de información del usuario.&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-23 14:01:06',4,0,0),(2274,'Ticket',893,'2020-11-23 14:14:40',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara el soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-23 14:14:40',1,0,0),(2275,'Ticket',772,'2020-11-23 14:27:48',0,0,'&lt;p&gt;Se procede a enviar los correos y configuracion correspondiente de equipos y correos electronicos&lt;/p&gt;',0,1,'2023-04-27 22:19:30','2020-11-23 14:27:48',4,0,0),(2276,'Ticket',895,'2020-11-23 14:46:23',0,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt;Gracias por comunicarse con el área de tecnología, en unos momentos se le brindara soporte TI.&lt;/p&gt;',0,1,'2023-03-13 20:48:57','2020-11-23 14:46:23',1,0,0),(2291,'Ticket',896,'2020-11-23 15:43:05',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/23/2020 3:42:13 PM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000896] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [BN8NAM12FT019.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;DM5PR20MB1388.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;BN8NAM12FT019.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:15 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN3PR05CA0037.namprd05.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:16 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:16 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;SJ0PR17MB4333.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:24 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT025.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;8&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:25 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT025.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN1PR13CA0005.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:25 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN1PR13CA0005.namprd13.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MW3PR20MB3385.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:34 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-MW2-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT011.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;9&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:34 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT011.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR18CA0053.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:34 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR18CA0053.namprd18.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;MN2PR20MB2349.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:51 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-CO1-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT032.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;17&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:51 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT032.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR13CA0011.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:42:51 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR13CA0011.namprd13.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR20MB1388.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0;        margin-top: 19px;        margin-bottom: 5px;\"&gt;Original Message Headers&lt;/p&gt;     &lt;pre style=\"color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;\"&gt;ARC-Seal: i=4; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;  b=djyDDvBjQpVUfTnauOghGqL9QBKKAshjcMTnVGH/j5A0TypE1LneqJcTe+uKP7PXjYFm/qHz4F7oMZws6pKJnr0MuSQLGWuTvTC6PPXA9uyrpUOfQKcvaGX1PWIwvjMH37/sNT336XX9r2ayheXsWPBrwM/Ey7hwgddk3uS13Q/IwcLQaVl9zwMI0tCjMmdygIGnGAu9o039tmCIaw6+vZdGiiSxrIbwn0IHxEyvFjd+b4OzQ7Tmy5OKz6KOj6sq/BstSEg0PfDXarJ82LXNeILcWurvxw3OAEkXBy0Sr2nrixVh27aNKqoKGqDYBvsBHBwH5a8Y9G9xnIuLl4g/LQ== ARC-Message-Signature: i=4; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=BBhHs33GcfZ8RYJX9c5uBQHkLxSuKnVyWHcORi8k49c=;  b=EqhPUZmacAK0nAz1ydmbTvMgXOS7QhHDnmG4GQBX/gFvH6wBg7gb4YMjvCAYAPznA+LmJkPlx5HiTeMYTijsHNOiw3z/rozUfTXuNL7SaYJ73ntRVPejpPPApIogRBHz0sXCo9qWImU/NmWGeRYOCQ2HtULrYSGasBiFzA5dB9wClPb62rbCYQfHV2qQrXn0+hBPhBHsuxRZCSCXexo5oUE9w5UBw4m+f0GYGjaL/V6q+FGttLFveuZtz5DENc7aIY8hLTLv60JCTEH6XIeslMAm2rDBuRdUtMaRzwQcXqZohR+WM3yTNNDkhWj6cuw/uATDZg2TswhaB9Nbh5TORg== ARC-Authentication-Results: i=4; mx.microsoft.com 1; spf=pass (sender ip is  104.47.56.172) smtp.rcpttodomain=email.teams.microsoft.com  smtp.mailfrom=arintia.com; dmarc=bestguesspass action=none  header.from=arintia.com; dkim=pass (signature was verified)  header.d=arintiagroup.onmicrosoft.com; arc=pass (0 oda=1 ltdi=1  spf=[1,3,smtp.mailfrom=arintia.com] dkim=[1,1,header.d=arintia.com]  dmarc=[1,1,header.from=arintia.com]) Received: from DM5PR13CA0011.namprd13.prod.outlook.com (2603:10b6:3:23::21) by  DM5PR20MB1388.namprd20.prod.outlook.com (2603:10b6:3:88::9) with Microsoft  SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id  15.20.3589.28; Mon, 23 Nov 2020 15:42:51 +0000 Received: from DM6NAM12FT032.eop-nam12.prod.protection.outlook.com  (2603:10b6:3:23:cafe::35) by DM5PR13CA0011.outlook.office365.com  (2603:10b6:3:23::21) with Microsoft SMTP Server (version=TLS1_2,  cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3611.11 via Frontend  Transport; Mon, 23 Nov 2020 15:42:51 +0000 Authentication-Results: spf=pass (sender IP is 104.47.56.172)  smtp.mailfrom=arintia.com; email.teams.microsoft.com; dkim=pass (signature  was verified)  header.d=arintiagroup.onmicrosoft.com;email.teams.microsoft.com;  dmarc=bestguesspass action=none header.from=arintia.com;compauth=pass  reason=109 Received-SPF: Pass (protection.outlook.com: domain of arintia.com designates  104.47.56.172 as permitted sender) receiver=protection.outlook.com;  client-ip=104.47.56.172; helo=NAM11-CO1-obe.outbound.protection.outlook.com; Received: from NAM11-CO1-obe.outbound.protection.outlook.com (104.47.56.172)  by DM6NAM12FT032.mail.protection.outlook.com (10.13.178.209) with Microsoft  SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id  15.20.3589.12 via Frontend Transport; Mon, 23 Nov 2020 15:42:51 +0000 ARC-Seal: i=3; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;  b=V4JTEcAd6UYET01SOogxrIJ/Uf+ogWHxxyMK5NJ5wqzNfAykXpoXZGiW0zcG3wAuIGmVDa2uoKHdbPF2RcL5KzMJPTDJ4OQGvzwOEchwjPyFVgqSP06LIp19SYGxzYGkQ3OaJfXsGNH+pFWyrTF4xTiUwkvf5sSpCa7u3VBVBzFUjG5ECfBkcj0yTrbDPblPCk9XAS/8Uzwj4yYFekUPI90Rfs9TPDHCkdzMtiqpcV7Gz4cyOGdkrWOt1/DvCh7KxVWMYfD1oeO22M1PjweVwNgX4unOzghyIhq6/Da21cniSu+T8gyA8O5qKokteYdBDPvX/9/A0myzmJ0JfsWsaA== ARC-Message-Signature: i=3; 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Mon, 23 Nov 2020 15:42:34 +0000 ARC-Seal: i=2; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;  b=ibrW6/KEv7gEBh5FJviRed8b4VamjY8HvG1OG3vfEyuNTxQxsqbDROYmXAQuxR+Y/368UNzwLx7ru1mWt3SmJDIB2tVeO+sh0iF3qEvlMp9tyKIlSN/GkLqDsT0N7rVk0MbIJqp9OumhBZN7zCPjVQ1c0dShLTpzOCPjL3AHXO+q/1JiwuvGBe+1ThyFplHAx72qFzfsoDSVECG7FopkiItdZcYPjKzMgbIc5nq0J/YVbt+8bzH0qqLHhILFowCo82lMITvI0iQW3GsBxu0oGbYQCFdTmM/mUob6xJEMulq/RduKO/Qi1UJNCVvG+GyndkPJx4Pw4W+q2Ji8JYxG+w== ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=BBhHs33GcfZ8RYJX9c5uBQHkLxSuKnVyWHcORi8k49c=;  b=gm1iDd0bo2+2zumb5tWcS5HrFwLqilY/7pl6pE/x7JGSFLbE0S1P+pub/62q5julepW7ZsR75wgu5IuSp3A1AMz/WqlFbmPBnukCaLIsLfLhSCajGRs5ocPwPiRZ2wmKcYaMtkRyeCNakZ04ze3W+8Xp7MrNnSQynKoq/pCiyKlDE+Ck/+3j7bN5uAXuq0w7ufq9RDKAKggH+obw4YlbeJJbpTs/lx0CPqPnTdTmwM+iGX4xDuNKR2AgcLyEmZFLhlnZbG9Qlqaz7zbog4AqKjvmzGza8EfvgcsLxns69g42g+rhE1O2WVeDUihyZfPKfggfLufVS1cRdGETdDQntA== ARC-Authentication-Results: i=2; 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X-OriginatorOrg: email.teams.microsoft.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 23 Nov 2020 15:42:51.3765  (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 31144d92-0c1d-466a-4fdd-08d88fc66fe2 X-MS-Exchange-CrossTenant-Id: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-MS-Exchange-CrossTenant-AuthSource: 	DM6NAM12FT032.eop-nam12.prod.protection.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: DM5PR20MB1388 &lt;/pre&gt;',0,2,'2020-11-23 15:44:01','2020-11-23 15:44:01',1,0,0),(2292,'Ticket',896,'2020-11-23 15:45:17',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;meta content=\"width=device-width, initial-scale=1\" /&gt;  &lt;table style=\"background-color: white;         max-width: 548px;         color: black;         border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse; width: 548px; border-spacing: 0px;\" cellpadding=\"0\"&gt;       &lt;tbody&gt;         &lt;tr&gt;           &lt;td style=\"text-align: left;        padding-bottom: 20px;\"&gt;             &lt;img height=\"28\" width=\"126\" style=\"max-width: 100%;\" src=\"https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470\" alt=\"image\" /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 16px;         padding-bottom: 10px;         -ms-text-size-adjust: 100%;        text-align: left;\"&gt;Your message to &lt;span style=\"color: #0072c6;\"&gt;noreply@email.teams.microsoft.com&lt;/span&gt; couldn\'t be delivered.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         font-size: 24px;         padding-top: 0px;         padding-bottom: 20px;         text-align: center;         -ms-text-size-adjust: 100%;\"&gt;             &lt;span style=\"color: #0072c6;\"&gt;noreply&lt;/span&gt; wasn\'t found at &lt;span style=\"color: #0072c6;\"&gt;email.teams.microsoft.com&lt;/span&gt;.&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"padding-bottom: 15px;         padding-left: 0px;         padding-right: 0px;         border-spacing: 0px 0px;\"&gt;             &lt;table style=\"max-width: 548px;         font-weight: 600;        border-spacing: 0px 0px;         padding-top: 0px;         padding-bottom: 0px;        border-collapse: collapse;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: left;        width: 181px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;soporteti&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 15px;        font-weight: 600;        text-align: center;        width: 186px;        -ms-text-size-adjust: 100%;        vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Office 365&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;         -ms-text-size-adjust: 100%;         font-size: 15px;         font-weight: 600;        text-align: right;         width: 181px;         vertical-align: bottom;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;noreply&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: left;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;                         &lt;b&gt;Action Required&lt;/b&gt;                       &lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: center;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 186px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        text-align: right;        padding-top: 0px;        padding-bottom: 0px;        vertical-align: middle;        width: 181px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color:#000000\"&gt;Recipient&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td colspan=\"3\" style=\"padding-top:0;        padding-bottom:0;        padding-left:0;        padding-right:0\"&gt;                     &lt;table cellpadding=\"0\" style=\"border-spacing: 0px 0px;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 0px;        padding-right: 0px;        border-collapse: collapse; border-spacing: 0px;\"&gt;                       &lt;tbody&gt;                         &lt;tr&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #c00000;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 4px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 4px; height: 10px; background-color: #ffffff;\"&gt;&lt;/td&gt;                           &lt;td style=\"width: 180px;        line-height: 10px;        height: 10px;        font-size: 6px;        padding-top: 0;        padding-bottom: 0;        padding-left: 0;        padding-right: 0; width: 180px; height: 10px; background-color: #cccccc;\"&gt;&lt;/td&gt;                         &lt;/tr&gt;                       &lt;/tbody&gt;                     &lt;/table&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: left;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                     &lt;span style=\"color: #ffffff;\"&gt;                       &lt;span style=\"color: #c00000;\"&gt;Unknown To address&lt;/span&gt;                     &lt;/span&gt;                   &lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: center;        width: 186px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                   &lt;/td&gt;&lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        text-align: right;        width: 181px;        line-height: 20px;        font-weight: 400;        padding-top: 0px;        padding-left: 0px;        padding-right: 0px;        padding-bottom: 0px;\"&gt;                 &lt;/td&gt;&lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"width: 100%;        padding-top: 0px;        padding-right: 10px;        padding-left: 10px;\"&gt;             &lt;br /&gt;             &lt;table style=\"width: 100%;        padding-right: 0px;        padding-left: 0px;        padding-top: 0px;        padding-bottom: 0px;        background-color: #f2f5fa;        margin-left: 0px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;\"&gt;How to Fix It&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;\"&gt;The address may be misspelled or may not exist. Try one or more of the following:&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"padding-top: 0px;         padding-bottom: 0px;         padding-left: 0px;         padding-right: 0px;        border-spacing: 0px 0px;\"&gt;                     &lt;ul style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        margin-left: 40px;        margin-bottom: 5px;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 6px;        padding-right: 6px;\"&gt;                       &lt;li&gt;Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose &lt;b&gt;Send Again&lt;/b&gt; from the Report ribbon. In Outlook on the web, select this NDR, then select the link \"&lt;b&gt;To send this message again, click here.&lt;/b&gt;\" Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don\'t select it. After typing the complete address, click &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                       &lt;li&gt;Contact the recipient (by phone, for example) to check that the address is correct.&lt;/li&gt;                       &lt;li&gt;The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they\'ve set up is working correctly.&lt;/li&gt;                       &lt;li&gt;Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=389363\"&gt;Fix email delivery issues for error code 5.1.1 in Office 365&lt;/a&gt;, and then send the message again. Retype the entire recipient address before selecting &lt;b&gt;Send&lt;/b&gt;.&lt;/li&gt;                     &lt;/ul&gt;                   &lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;        padding-top: 10px;        padding-bottom: 0px;        padding-bottom: 4px;\"&gt;             &lt;br /&gt;             &lt;em&gt;Was this helpful? &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=618497\"&gt;Send feedback to Microsoft&lt;/a&gt;.&lt;/em&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"-ms-text-size-adjust: 100%;        font-size: 0px;        line-height: 0px;        padding-top: 0px;        padding-bottom: 0px;\"&gt;             &lt;hr /&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;\"&gt;             &lt;br /&gt;More Info for Email Admins&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;\"&gt;             &lt;em&gt;Status code 554 5.4.14&lt;/em&gt;             &lt;br /&gt;             &lt;br /&gt;Typically this error occurs because the recipient email address is incorrect or doesn\'t exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient\'s email admin. If the steps in the &lt;b&gt;How to Fix It&lt;/b&gt; section above don\'t fix the problem, and you\'re the email admin for the recipient, try one or more of the following:&lt;br /&gt;&lt;br /&gt;&lt;b&gt;The email address exists and is correct&lt;/b&gt; - Confirm that the recipient address exists, is correct, and is accepting messages.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Synchronize your directories&lt;/b&gt; - If you have a hybrid environment and are using directory synchronization make sure the recipient\'s email address is synced correctly in both Office 365 and in your on-premises directory.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Errant forwarding rule&lt;/b&gt; - Check for forwarding rules that aren\'t behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail flow settings and MX records are not correct&lt;/b&gt; - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Mail loop detected&lt;/b&gt; - This error also indicates that the receiving organization\'s email settings are misconfigured, creating a mail loop when a message is sent to an address that isn\'t found in their directory. This usually won\'t disrupt mail flow for recipients that actually exist, but the recipient\'s email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient\'s domain is configured as \"Internal Relay\" when it should be \"Authoritative.\" Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender\'s mailbox is hosted by Office 365, while the recipient\'s mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient\'s email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.&lt;br /&gt;&lt;br /&gt;For more information and tips to fix this problem, see &lt;a href=\"https://go.microsoft.com/fwlink/?LinkId=397497\"&gt;Fix email delivery issues for error code 5.4.14 in Office 365&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;Original Message Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Created Date:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;11/23/2020 3:44:14 PM&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Sender Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;soporteti@arintia.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Recipient Address:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;noreply@email.teams.microsoft.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Subject:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;[GLPI #0000896] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;\"&gt;             &lt;br /&gt;Error Details&lt;/td&gt;         &lt;/tr&gt;         &lt;tr&gt;           &lt;td style=\"font-size: 14px;        line-height: 20px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;             &lt;table style=\"width: 100%;        border-collapse: collapse;        margin-left: 10px;\"&gt;               &lt;tbody&gt;                 &lt;tr&gt;                   &lt;td valign=\"top\" style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Reported error:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;                     &lt;em&gt;554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [DM6NAM12FT032.eop-nam12.prod.protection.outlook.com]&lt;/em&gt;                   &lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;DSN generated by:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;BN6PR20MB1299.namprd20.prod.outlook.com&lt;/td&gt;                 &lt;/tr&gt;                 &lt;tr&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;\"&gt;Remote server:&lt;/td&gt;                   &lt;td style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;\"&gt;DM6NAM12FT032.mail.protection.outlook.com&lt;/td&gt;                 &lt;/tr&gt;               &lt;/tbody&gt;             &lt;/table&gt;           &lt;/td&gt;         &lt;/tr&gt;       &lt;/tbody&gt;     &lt;/table&gt;     &lt;br /&gt;     &lt;table style=\"width: 880px; border-spacing: 0px;\"&gt;       &lt;tr&gt;         &lt;td colspan=\"6\" style=\"padding-top: 4px;        border-bottom: 1px solid #999999;        padding-bottom: 4px;        line-height: 120%;        font-size: 17px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;\"&gt;Message Hops&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;HOP&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;\"&gt;TIME (UTC)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;FROM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;TO&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;WITH&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;\"&gt;RELAY TIME&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;1&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:16 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;srv-glpi-bg&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN9PR03CA0108.namprd03.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;2&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:18 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;mapi&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;2&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;3&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:18 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BYAPR17MB2950.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BY5PR17MB3491.namprd17.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;4&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:32 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM11-CO1-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT004.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;14&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;5&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:32 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT004.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN9PR03CA0114.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;6&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:32 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN9PR03CA0114.namprd03.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;CY4PR2001MB1126.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;7&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:46 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM04-DM6-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT005.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;14&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;8&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:46 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN8NAM12FT005.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN9PR03CA0096.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;9&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:46 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN9PR03CA0096.namprd03.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR20MB2056.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;10&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:44:59 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;NAM12-MW2-obe.outbound.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT057.mail.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;13&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;11&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:45:00 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM6NAM12FT057.eop-nam12.prod.protection.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR04CA0056.outlook.office365.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;1&nbsp;sec&lt;/td&gt;       &lt;/tr&gt;       &lt;tr&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;\"&gt;12&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;\"&gt;11/23/2020&lt;br /&gt;3:45:00 PM&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;DM5PR04CA0056.namprd04.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;BN6PR20MB1299.namprd20.prod.outlook.com&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)&lt;/td&gt;         &lt;td style=\"font-size: 12px;        font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;\"&gt;*&lt;/td&gt;       &lt;/tr&gt;     &lt;/table&gt;     &lt;p style=\"font-family: \'Segoe UI\', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;        padding-top: 4px;        padding-bottom: 0;        margin-top: 19px;        margin-bottom: 5px;\"&gt;Original Message Headers&lt;/p&gt;     &lt;pre style=\"color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;\"&gt;ARC-Seal: i=4; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;  b=QbR5fC+DEyO1gB04GP5dhjKIhLbGmuIeQQ3+t5HZ1PPWDXireWtcZlPERMpYIdzRIYBh65mAxwOTwz89jYg2zXPJkt32vEbNSq2Y5EhNzg5QSoEfNPjSd5HF9JWHp+AgFKEa/IfomsYfxO8ueGHL6HytwxhMI0fNT7J+z9+wFBz6X0qzrqrfV/UStb/2UWwG2MJmYpRniO8TmUdDn3xWc7gMJvcTHW8HyVC2lFT/OHodNihS8AlRiahit4njRUzGtICOT0SxAijCtGfOJb5g+lbHIyB9msidRXK5os6u5osKljsfAAZjmxcvOOKOQvJ+yUin6nAWbtQx2xKxn1JLuw== ARC-Message-Signature: i=4; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=6yhTTtYQhdGLCyltK1C5HBUFUm+8wV4ImXfIYqHYxwA=;  b=NbgZY9W+BzmT59iewD/BjkEqHDCGwiXzbv5JdOWlVCamdyKbGH1RviXJsrW+LLH/IlEKkbzY8c/yI8weFhFlwhWz/BiF8NXpETpsFzB6DyjolHNJ95YKV/hC62m276Qx/YQZIfW883fh8dV8wrXkilJ0PlDksW1ARkQzfGFsZc5e1gOtpdGh5vJ0lMOo3XAPC9LBEbwsNEMv+UXQnOhnsKBtvKYwUMhuPd25qvGromaJZTQOhE2oKPa3oF0gXGxyjX3lzRjBZ2AYT3DLpaH88zpCkWuplt39R/l1/26nTxvnJx4/5G7Py/8jt1MZIKaAh/twEv6nyDv2C0g15JT/hQ== ARC-Authentication-Results: i=4; 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Reply-To: Helpdesk_Arintia &amp;lt;soporteti@arintia.com&amp;gt; Subject: [GLPI #0000896] Nuevo seguimiento para esta incidencia Tania ha enviado un mensaje Message-ID: &amp;lt;GLPI-896.1606146369.1997656984@srv-glpi-bg&amp;gt; X-Mailer: PHPMailer 6.1.6 (https://github.com/PHPMailer/PHPMailer) Auto-Submitted: auto-generated X-Auto-Response-Suppress: OOF, DR, NDR, RN, NRN In-Reply-To: &amp;lt;GLPI-Ticket-896&amp;gt; Content-Type: multipart/alternative;  boundary=\"b1_ig0VhWgbXJfKnoRgsR1BE4WCnwh6OPR0XBoovvyK4\" Content-Transfer-Encoding: 8bit X-Originating-IP: [201.184.111.138] X-ClientProxiedBy: BN1PR13CA0007.namprd13.prod.outlook.com  (2603:10b6:408:e2::12) To BYAPR17MB2950.namprd17.prod.outlook.com  (2603:10b6:a03:e9::26) Return-Path: soporteti@arintia.com MIME-Version: 1.0 X-MS-Exchange-MessageSentRepresentingType: 1 Received: from srv-glpi-bg (201.184.111.138) by BN1PR13CA0007.namprd13.prod.outlook.com (2603:10b6:408:e2::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3611.13 via Frontend Transport; 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X-ExternalRecipientOutboundConnectors: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-OriginatorOrg: email.teams.microsoft.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 23 Nov 2020 15:46:30.3452  (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 3d1ce575-2e2a-4e50-d9bc-08d88fc6f251 X-MS-Exchange-CrossTenant-Id: e36bbca1-9fe2-47ad-87fe-6012ed72a406 X-MS-Exchange-CrossTenant-AuthSource: 	DM6NAM12FT058.eop-nam12.prod.protection.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: MWHPR20MB1311  &lt;/span&gt;',0,2,'2020-11-23 15:47:01','2020-11-23 15:47:01',1,0,0),(2294,'Ticket',896,'2020-11-23 15:47:35',0,0,'&lt;meta content=\"text/html; charset=us-ascii\" /&gt; &lt;p&gt;&lt;b&gt;&lt;span style=\"color: #000066; font-size: medium; font-family: Arial;\"&gt;DM6NAM12FT017.mail.protection.outlook.com rejected your message to the following email addresses:&lt;/span&gt;&lt;/b&gt;&lt;/p&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;a href=\"mailto:noreply@email.teams.microsoft.com\"&gt;noreply@email.teams.microsoft.com&lt;/a&gt;&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: medium; font-family: Arial;\"&gt;There\'s a problem with the recipient\'s mailbox. Please try resending the message. If the problem continues, please contact your email admin.&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;br /&gt;  &lt;b&gt;DM6NAM12FT017.mail.protection.outlook.com gave this error:&lt;br /&gt; The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. (S71732) [DM6NAM12FT017.eop-nam12.prod.protection.outlook.com] &lt;br /&gt; &lt;/b&gt;  &lt;/span&gt; &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt; &lt;span style=\"color: #808080; font-size: small; font-family: Tahoma;\"&gt;&lt;b&gt;Diagnostic information for administrators:&lt;/b&gt; Generating server: BY5PR17MB3491.namprd17.prod.outlook.com&lt;br /&gt;  noreply@email.teams.microsoft.com&lt;br /&gt; DM6NAM12FT017.mail.protection.outlook.com&lt;br /&gt; Remote Server  returned \'554 5.2.122 The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. (S71732) [DM6NAM12FT017.eop-nam12.prod.protection.outlook.com]\'&lt;br /&gt;  Original message headers: ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;  b=cXfN2mTuG5AHf5ZiSHBEIQsG7xzqfYrLL0x+RHjzpD//zSR0xDlFaXovMn/o7ZWfUKnlm3CLSD0PmRRcNxgGjMb+V82sQssBV8X25ZSuuaWylZfrZj0hkFitmk6Uv5wsvvQSJo2BB3Zn6CSof0dSp7y3VbY7Fd9uBOUo/E1RKGB/imM6H8yiodQfAJsDlcbUP/Sp0/2v+pgcXf9vpmqCpCVxcwPXhXkf6D9RNnEQ9GDh7SGYHLAgkg3HVIo4KwH4RGAJURy8Ha0aJu+zkQs7PbcKw7Y/RDDRSwTSolSor7Xh/+AHECFlNhZw+aTJyAaI5z8O+FwprYtcMy7UCwKxXw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=ehM9Et8EO6GNlFjiG4NYL3IWDw6fgXT4P0vqtvj4ChA=;  b=R252EyuHntpLEJ6uCn3m8cXE5Z8GCeYZYW3jp7v3WcyVOkaBjtmWFNO0Tu4URWDvIQJWZX1jCW+rAOcQ85h5rJOoqKFyKBvZCjYvxcQ7LSuKTIt2flFGVk0xaVdLKYLsRvUidPr4ae2tXMsLIpT1bLnVJTUGKY5Ppmwwn5xf2xIVlc8OXa0dIcfzr0XiWCxZehTgVu6cmSeBDS5IocexabcPDo2G1HuPl/0HbfUYxoCAqQfXyWsoYq54/6602D4/y23HxM7LwQvAfnpQZe4dcYcOlIXt5+AM8FcVXge2QHRWXnS0DrSQhh9PfQEAziqJ5T2Ldxw/S11NNHEjjHYc+A== ARC-Authentication-Results: i=1; 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charset=us-ascii\" /&gt; &lt;p&gt;&lt;b&gt;&lt;span style=\"color: #000066; font-size: medium; font-family: Arial;\"&gt;MW2NAM12FT062.mail.protection.outlook.com rejected your message to the following email addresses:&lt;/span&gt;&lt;/b&gt;&lt;/p&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;a href=\"mailto:noreply@email.teams.microsoft.com\"&gt;noreply@email.teams.microsoft.com&lt;/a&gt;&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: medium; font-family: Arial;\"&gt;There\'s a problem with the recipient\'s mailbox. Please try resending the message. If the problem continues, please contact your email admin.&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;br /&gt;  &lt;b&gt;MW2NAM12FT062.mail.protection.outlook.com gave this error:&lt;br /&gt; The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. (S71732) [MW2NAM12FT062.eop-nam12.prod.protection.outlook.com] &lt;br /&gt; &lt;/b&gt;  &lt;/span&gt; &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt; &lt;span style=\"color: #808080; font-size: small; font-family: Tahoma;\"&gt;&lt;b&gt;Diagnostic information for administrators:&lt;/b&gt; Generating server: BY5PR17MB3491.namprd17.prod.outlook.com&lt;br /&gt;  noreply@email.teams.microsoft.com&lt;br /&gt; MW2NAM12FT062.mail.protection.outlook.com&lt;br /&gt; Remote Server  returned \'554 5.2.122 The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. (S71732) [MW2NAM12FT062.eop-nam12.prod.protection.outlook.com]\'&lt;br /&gt;  Original message headers: ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;  b=KF9EgFDBzgrbO7qa0OFWpWXKfroGwtdVbbxQR3GibI2doi8k9QASMA7kaMoPZBWWYu5fJK85rpABxxqv1cqqTj0L1Nipa6IAsIkeXXziwfQZaXrpt8/RP9P0xQ3844BXZzJQMqHm2lua7HESnWvDj7vSkjHR22j5BDs9+x7/bUyb93klHc+935+0ls9G+pEqpcJOnNo3OOWn8d2r5z53+rE6qd1rqxxWSSzsyHBj+0sGM7ogpsCog2+fjrYa8+6XsEQYCTRwfS+vs8LfsHSOruEaJUqFNXSk+1kXH/nf/XAsSh/q9cwPRWXu/W9bWzcmxpnhQ9WPq6VE4Hr6ox1qRQ== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;  bh=bapPZFBBaIZHrHQKJnNoS/Eou45s8x4hbKY5sahwo/4=;  b=UXMO5ahB8b7sbBpxuuWOgMnpQ9/P5i9gvFECehlt/YEUBFXLC6pVCE9ROlxdMin2yeu21CCMm5XrqtsOhjJPqSeC2svRW38ZcDt2kz0f9v9lzQFb3Bj2pBMVctO7m5kGcMjkqn2Sc5rmGYBBLwI36xgKkq4xVYuXfDm04y2MEdh7xXJ5haOGsRdxQD6sOjePsgwhKg0dV/36NswAITgY8DcyNlRwbJtDyFuubG4RZkvpJn8uxyTLGBnL+ykRTmMIc6zZkfafPkR0asWS+5mn8dozpIujM2uBQRUzM2CJdgNBA94Eay6UIvrsfMuPKV5NkiiIEeMSIfd8DWx79UkzwA== ARC-Authentication-Results: i=1; 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charset=us-ascii\" /&gt; &lt;p&gt;&lt;b&gt;&lt;span style=\"color: #000066; font-size: medium; font-family: Arial;\"&gt;BN8NAM12FT025.mail.protection.outlook.com rejected your message to the following email addresses:&lt;/span&gt;&lt;/b&gt;&lt;/p&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;a href=\"mailto:noreply@email.teams.microsoft.com\"&gt;noreply@email.teams.microsoft.com&lt;/a&gt;&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: medium; font-family: Arial;\"&gt;There\'s a problem with the recipient\'s mailbox. Please try resending the message. If the problem continues, please contact your email admin.&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;br /&gt;  &lt;b&gt;BN8NAM12FT025.mail.protection.outlook.com gave this error:&lt;br /&gt; The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. 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charset=us-ascii\" /&gt; &lt;p&gt;&lt;b&gt;&lt;span style=\"color: #000066; font-size: medium; font-family: Arial;\"&gt;MW2NAM12FT053.mail.protection.outlook.com rejected your message to the following email addresses:&lt;/span&gt;&lt;/b&gt;&lt;/p&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;a href=\"mailto:noreply@email.teams.microsoft.com\"&gt;noreply@email.teams.microsoft.com&lt;/a&gt;&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: medium; font-family: Arial;\"&gt;There\'s a problem with the recipient\'s mailbox. Please try resending the message. If the problem continues, please contact your email admin.&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;br /&gt;  &lt;b&gt;MW2NAM12FT053.mail.protection.outlook.com gave this error:&lt;br /&gt; The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. 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charset=us-ascii\" /&gt; &lt;p&gt;&lt;b&gt;&lt;span style=\"color: #000066; font-size: medium; font-family: Arial;\"&gt;BN8NAM12FT061.mail.protection.outlook.com rejected your message to the following email addresses:&lt;/span&gt;&lt;/b&gt;&lt;/p&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;a href=\"mailto:noreply@email.teams.microsoft.com\"&gt;noreply@email.teams.microsoft.com&lt;/a&gt;&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: medium; font-family: Arial;\"&gt;There\'s a problem with the recipient\'s mailbox. 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charset=us-ascii\" /&gt; &lt;p&gt;&lt;b&gt;&lt;span style=\"color: #000066; font-size: medium; font-family: Arial;\"&gt;BN8NAM12FT027.mail.protection.outlook.com rejected your message to the following email addresses:&lt;/span&gt;&lt;/b&gt;&lt;/p&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;a href=\"mailto:noreply@email.teams.microsoft.com\"&gt;noreply@email.teams.microsoft.com&lt;/a&gt;&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: medium; font-family: Arial;\"&gt;There\'s a problem with the recipient\'s mailbox. Please try resending the message. If the problem continues, please contact your email admin.&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;br /&gt;  &lt;b&gt;BN8NAM12FT027.mail.protection.outlook.com gave this error:&lt;br /&gt; The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. (S71732) [BN8NAM12FT027.eop-nam12.prod.protection.outlook.com] &lt;br /&gt; &lt;/b&gt;  &lt;/span&gt; &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt; &lt;span style=\"color: #808080; font-size: small; font-family: Tahoma;\"&gt;&lt;b&gt;Diagnostic information for administrators:&lt;/b&gt; Generating server: BYAPR17MB2821.namprd17.prod.outlook.com&lt;br /&gt;  noreply@email.teams.microsoft.com&lt;br /&gt; BN8NAM12FT027.mail.protection.outlook.com&lt;br /&gt; Remote Server  returned \'554 5.2.122 The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. 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charset=us-ascii\" /&gt; &lt;p&gt;&lt;b&gt;&lt;span style=\"color: #000066; font-size: medium; font-family: Arial;\"&gt;DM6NAM12FT035.mail.protection.outlook.com rejected your message to the following email addresses:&lt;/span&gt;&lt;/b&gt;&lt;/p&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;a href=\"mailto:noreply@email.teams.microsoft.com\"&gt;noreply@email.teams.microsoft.com&lt;/a&gt;&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: medium; font-family: Arial;\"&gt;There\'s a problem with the recipient\'s mailbox. Please try resending the message. If the problem continues, please contact your email admin.&lt;br /&gt; &lt;/span&gt; &lt;span style=\"color: #000000; font-size: small; font-family: Tahoma;\"&gt;&lt;br /&gt;  &lt;b&gt;DM6NAM12FT035.mail.protection.outlook.com gave this error:&lt;br /&gt; The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. (S71732) [DM6NAM12FT035.eop-nam12.prod.protection.outlook.com] &lt;br /&gt; &lt;/b&gt;  &lt;/span&gt; &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt; &lt;span style=\"color: #808080; font-size: small; font-family: Tahoma;\"&gt;&lt;b&gt;Diagnostic information for administrators:&lt;/b&gt; Generating server: BYAPR17MB2501.namprd17.prod.outlook.com&lt;br /&gt;  noreply@email.teams.microsoft.com&lt;br /&gt; DM6NAM12FT035.mail.protection.outlook.com&lt;br /&gt; Remote Server  returned \'554 5.2.122 The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to http://go.microsoft.com/fwlink/?LinkId=526653. 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